Nota: el texto de esta guía sigue en inglés. Todavía no hay una edición en español de este paquete. No tradujimos la información ni los pasos.

FIND HELP NEAR YOU · ILLINOIS
GUIDE 7 · HEALTH AND MENTAL HEALTH
BunklowGuide 7: Health and Mental HealthDownload the PDF
Aerial view of the Chicago skyline, lakefront and harbor
FIND HELP NEAR YOU · ILLINOIS

Health and Mental Health

Guide 7 of 14

Real help, checked by hand. No sign up.

The short answer

If you need a doctor in Illinois and money is tight, a community health center will see you with or without insurance, and you can call or text 988 any time if you are hurting inside. This guide explains Medicaid through ABE, All Kids, Get Covered Illinois and mental health help.

As of October 22, 2026. Made by the Bunklow team.

BunklowAffordable living. Simplified

Please note. This guide shares general information only. It is not legal, financial, tax or professional advice. Laws vary by state and city. For advice about your situation, talk with a licensed professional.

Hi friend. Taking care of your body and your mind is never selfish. It's how you keep going for yourself and the people who love you. I'm so glad you're here.

Here is the easy first step: if you need a doctor and money is tight, look up a community health center near you. They see people with or without insurance. And if you're hurting inside right now, you can call or text 988 any time.

988
In crisis?Call or text 988, 24/7.
FQHC
Health centersCare on a sliding fee.
MC
MedicaidCall 1.800.843.6154.
SAM
Substance use?Call 833.234.6343.
Bunkly tip: Bunkly says hi and explains how this guide works (0:25). Tap play for sound. Captions included.

A few things to know

Where can I see a doctor if I don't have insurance?

Where can I see a doctor if I don't have insurance?

Community health centers are a great place to start. HRSA says health centers serve people with limited or no health insurance, and many use a sliding fee scale based on income.

That means the less you earn, the less you pay.

The federal Find a Health Center tool from HRSA shows centers near you by ZIP code. HRSA says it funds about 1,400 health centers that run more than 16,200 service sites.

How to find a clinic, step by step

  1. Go to findahealthcenter.hrsa.gov and type your ZIP code, or dial 211 and ask for a community health center.
  2. Call the center and say you don't have insurance and want to ask about the sliding fee.
  3. Ask what to bring to prove your income, like a pay stub or a letter.
  4. Ask if they also have dental care, a pharmacy or counseling.
  5. Ask if someone there can help you apply for Medicaid, All Kids or other coverage.
  6. Write down your appointment day and time.
SAY IT LIKE THIS

What to say when you call

"Hi. I need to see a doctor, and I don't have insurance."

"Do you have a sliding fee? What should I bring?"

"Do you have dental care or a pharmacy here too?"

"Can someone help me apply for Medicaid, All Kids or other coverage?"

Bunkly, the Bunklow mascot
BUNKLY TIP

Your county health department can help

If you don't know where to start, dial 211 and ask for a community clinic or your county health department near you. They can tell you what's close by. Easy peasy!

How do I apply for Medicaid in Illinois?

Keep copies of your application and any letters.
Keep copies of your application and any letters.

In Illinois, Medicaid is run by the Department of Healthcare and Family Services (HFS), and you apply through IDHS. HFS says people who may qualify include pregnant women, children under 19, adults ages 19 to 64 with limited income, seniors 65 and older, people with disabilities, and foster children.

Income limits and immigration status rules apply.

Sources: https://hfs.illinois.gov/medicalclients/medicaidguide/apply.html and https://hfs.illinois.gov/medicalclients/medicaidguide/help.html and https://hfs.illinois.gov/medicalclients.html

Before you apply, gather what you can

What changes to Medicaid should I know about?

New federal rules are changing Medicaid in Illinois. HFS says these changes come from federal law, not from the state.

Here is what HFS says, as of October 17, 2026.

Sources: https://hfs.illinois.gov/medicalclients/healthbenefitsforimmigrants.html and https://hfs.illinois.gov/medicalclients.html

Bunkly, the Bunklow mascot
BUNKLY TIP

Not sure where you stand?

If a letter about your coverage is confusing, call the Health Benefits Hotline at 1.866.468.7543, or ask a legal aid office (see Guide 13). You don't have to figure it out alone.

What about health coverage for kids and moms?

Sources: https://hfs.illinois.gov/medicalclients/families.html and https://hfs.illinois.gov/medicalclients/maternal.html and https://hfs.illinois.gov/medicalclients/healthbenefitsforimmigrants.html

Asking for help with your health is one of the bravest, smartest things you can do. Your health matters, friend.

From the Bunklow team

Where can I get help for mental health?

Talking to someone can make a hard day lighter.
Talking to someone can make a hard day lighter.

If you're feeling down, anxious, or overwhelmed, you don't have to carry it alone.

Sources: https://988lifeline.org/ and https://www.chicago.gov/city/en/depts/cdph/supp_info/behavioral-health/mental_health_centers.html

Where can I get help for alcohol or drug use?

The Illinois Helpline for opioids and other substance use is run with the IDHS Division of Behavioral Health and Recovery. Call 833.234.6343, or text "HELP" to 833234, to find treatment and support.

It can also connect you to medication assisted recovery for opioid or alcohol use.

Sources: https://helplineil.org/ and https://www.samhsa.gov/find-help/helplines/national-helpline

EXAMPLE

Say you want to cut back on drinking

Say you've been drinking more than you want to, and you're ready to talk to someone. You could call or text the Illinois Helpline at 833.234.6343 and ask about treatment and support near you.

You could also call the SAMHSA National Helpline at 800.662.4357. SAMHSA says it's at no cost and private and can point you to local treatment and support groups.

This is an example to show how it can work. It is not about a real person, and every situation is different. Sources: https://helplineil.org/ and https://www.samhsa.gov/find-help/helplines/national-helpline

Bunkly, the Bunklow mascot
BUNKLY TIP

Write your questions down

Before a visit, jot down your questions and any medicines you take. It's so easy to forget once you're in the room. A little list goes a long way!

Can I buy health insurance if I don't get Medicaid?

Illinois now has its own health insurance marketplace, called Get Covered Illinois. It says it's the only place you can apply for tax credits to help lower the cost of coverage.

Source (As of October 22, 2026): https://getcovered.illinois.gov/

Where can I get family planning care in Illinois?

The Illinois Department of Public Health runs the Illinois Family Planning Program through more than 100 clinics across the state, at health departments, hospitals, community health centers and nonprofits. IDPH says services are voluntary and confidential and are given regardless of ability to pay.

Source (As of October 22, 2026): https://dph.illinois.gov/topics-services/life-stages-populations/womens-health-services/family-planning.html

EXAMPLE

Say you live in Cook County and don't have insurance

Say you're 35, live in Cook County and lost your insurance. Cook County Health says its CareLink program can discount care at Cook County Health sites, up to 100 percent, for uninsured residents ages 19 to 64 who meet income rules. Immigration status won't stop you from qualifying. You need to have lived in Cook County at least 30 days.

To sign up, you meet with a financial counselor at a Cook County Health site. You could call 866.223.2817 to ask where to go and what to bring.

This is an example to show how it can work. It is not about a real person, and every situation is different. Source (As of October 22, 2026): https://cookcountyhealth.org/carelink/

Questions people ask a lot

Can I see a doctor without insurance?

Yes. HRSA says health centers serve people with limited or no insurance. Find one at findahealthcenter.hrsa.gov.

How much does it cost to apply for Medicaid or All Kids?

Nothing. Applying is at no cost, and HFS says there's no penalty for applying.

How do I find mental health care in my county?

Call your county crisis line or dial 211. Some county numbers are in the list in this guide.

Is 988 only for suicide?

No. 988 is for anyone facing emotional distress, mental health struggles, or alcohol or drug concerns, and for people supporting someone they love.

Is the Illinois Helpline at no cost?

Yes. Call 833.234.6343 or text "HELP" to 833234.

I got a letter saying my Medicaid will end. What do I do?

Read it closely and report any change in your status right away through ABE or by calling 1.800.843.6154. Legal aid can help too. See Guide 13.

Sources: https://hfs.illinois.gov/medicalclients/medicaidguide/apply.html and https://helplineil.org/ and https://hfs.illinois.gov/medicalclients/healthbenefitsforimmigrants.html

Bunkly, the Bunklow mascot
BUNKLY TIP

Your health matters

Taking one step for your health today is a big deal. I'm proud of you, and I'm happy you're here!

Who can I call in my county?

Who can I call in my county?

Here are health departments, clinics and crisis lines near you. If your county isn't listed, dial 211.

Federal help (works in every state)

Here are some places to start.

988 Suicide and Crisis Lifeline

What it offers No cost, confidential support 24/7 for emotional distress, mental health or substance use worries.

How to reach Call or text 988. Chat at https://988lifeline.org/

Source https://988lifeline.org/

Last checked October 17, 2026

Find a Health Center (HRSA)

What it offers A federal search tool for health centers near you.

How to reach Search by ZIP code at https://findahealthcenter.hrsa.gov/

Source https://findahealthcenter.hrsa.gov/

Last checked October 17, 2026

Other local groups may also help.

Illinois

Here are some places to start.

Illinois Medicaid

What it offers Health coverage for eligible children, adults, seniors and people with disabilities. Apply through IDHS, or through Get Covered Illinois, which sends likely Medicaid cases to the state.

How to reach Medicaid questions 1.800.843.6154. Health Benefits Hotline 1.866.468.7543 (TTY 1.877.204.1012).

Source https://hfs.illinois.gov/medicalclients/medicaidguide/help.html

Last checked October 17, 2026

Illinois Helpline for Opioids and Other Substances

What it offers No cost help finding treatment and support for substance use, including medication assisted recovery for opioid or alcohol use.

How to reach Call 833.234.6343, or text "HELP" to 833234.

Source https://helplineil.org/

Last checked October 17, 2026

Get Covered Illinois

What it offers Illinois' official health insurance marketplace, and the only place to apply for tax credits that lower the cost of coverage. No cost local help with enrolling.

How to reach https://getcovered.illinois.gov/ or call 1.866.311.1119 (TTY 711).

Source https://getcovered.illinois.gov/

Last checked October 17, 2026

Illinois Family Planning Program

What it offers Confidential family planning care at more than 100 clinics, on a sliding fee, with no cost for people at or below the federal poverty level.

How to reach Use the clinic locator on the IDPH family planning page.

Source https://dph.illinois.gov/topics-services/life-stages-populations/womens-health-services/family-planning.html

Last checked October 17, 2026

Other local groups may also help.

Chicago

Here are some places to start.

Chicago Department of Public Health Mental Health Centers

What it offers Outpatient mental health care for adults, children and teens, including therapy, group therapy, case management and medication management. No cost for Chicagoans who can't pay.

How to reach Not sure where to start? Call Greater Lawn at 312.747.1020. Englewood 312.747.7496. Bronzeville 312.747.0036. Lawndale 312.746.5905. North Park 312.744.1906. Pilsen 312.743.7500. Roseland 312.747.1090.

Source https://www.chicago.gov/city/en/depts/cdph/supp_info/behavioral-health/mental_health_centers.html

Last checked October 17, 2026

Other local groups may also help.

Cook County

Here are some places to start.

Cook County Health CareLink

What it offers A no cost program that discounts care at Cook County Health sites, up to 100% of the cost, for uninsured Cook County residents ages 19 to 64. Immigration status won't stop you from qualifying. You must have lived in Cook County at least 30 days. Apply in person with a financial counselor.

How to reach Call 866.223.2817, Monday to Friday 8 am to 6 pm, Saturday 8 am to 4 pm.

Source https://cookcountyhealth.org/carelink/

Last checked October 17, 2026

Other local groups may also help.

DuPage County

Here are some places to start.

DuPage County Health Department

What it offers Public health services, plus a Crisis Hotline open 24 hours a day, 7 days a week, for residents with an urgent mental health need.

How to reach Crisis Hotline 630.627.1700. Main line 630.682.7400. 111 N. County Farm Road, Wheaton.

Source https://www.dupagehealth.org/

Last checked October 17, 2026

Other local groups may also help.

Will County

Here are some places to start.

Will County Health Department and Community Health Center

What it offers Public health services and a community health center, with offices in Joliet, Monee and Bolingbrook.

How to reach Health Department 815.727.8480. Community Health Center 815.727.8670.

Source https://willcountyhealth.org/

Last checked October 17, 2026

Other local groups may also help.

Kane County

Here are some places to start.

Kane County Health Department

What it offers Public health programs and services, with offices in Aurora and Elgin.

How to reach 24 hour phone 630.208.3801. 1240 N. Highland Ave, Aurora, and 2170 Point Blvd, Elgin.

Source https://www.kanehealth.com/

Last checked October 17, 2026

Other local groups may also help.

Madison County

Here are some places to start.

Madison County Health Department

What it offers Public health services for Madison County.

How to reach 101 East Edwardsville Road, Wood River. Call 618.692.8954.

Source https://www.madisoncountyil.gov/departments/health/index.php

Last checked October 17, 2026

Other local groups may also help.

Champaign County

Here are some places to start.

Champaign Urbana Public Health District

What it offers Public health services for the Champaign Urbana area, including birth certificates from the last 10 years.

How to reach Main office 217.352.7961.

Source https://www.c-uphd.org/

Last checked October 17, 2026

Other local groups may also help.

Neighborhood and other counties

Here are some places to start.

Illinois 211 (outside Chicago and Cook County)

What it offers No cost help finding local services across Illinois. The call center is open 24 hours a day.

How to reach Dial 211. Text your ZIP code to 898211. Search at https://search.211illinois.org/

Source https://www.211illinois.org/

Last checked October 17, 2026

Other local groups may also help.

Bring to your first visit, if you can

My health plan

Fill this in with a pen, or snap a photo and keep it on your phone. You've got this!

My care

My health center and phone
My next appointment
Medicines I take
Medicaid or All Kids applied on
Counselor or support group
My county mental health authority phone

Calls I made

Who I called, and when
What they said
Call back on
Who I called, and when
What they said
Call back on

Key numbers to keep

✂ cut along the line and keep it with you
Any local help, 24/7211
Emergency911
Suicide and crisis, call or text988
Illinois Helpline, substance use833.234.6343
SAMHSA National Helpline800.662.4357
Where to apply for Medicaid1.800.843.6154
Health Benefits Hotline1.866.468.7543
Get Covered Illinois1.866.311.1119
Cook County Health CareLink866.223.2817
DuPage County Crisis Hotline630.627.1700
Bunkly, the Bunklow mascot
BUNKLY TIP

Please let me know if you have any questions

If something in this guide is out of date, tell us and we'll fix it. Take good care of you. Make it a great day, friend!

About this guide

Made by the Bunklow team. No sign up, no paywall, no cost. Please share it with anyone who could use it. Bunklow does not run these programs and cannot speak for them. We list what each place says it offers and how to reach it, and you decide what to use. This is not a full list of every place that can help. Every source was checked on October 17, 2026. If something has changed, please tell us so we can fix it. We are always happy to hear from you!

Please note. This guide shares general information only. It is not legal, financial, tax, medical or professional advice. Laws vary by state and city. For advice about your situation, talk with a licensed professional.

Affordable living. Simplified

Last updated October 17, 2026

Photo Credits

Every photo in this guide, listed by page. Changes we made are noted for each photo.

PagePhoto, author, license, source, changes
1Skyline and lakefront, Chicago, Illinois
Carol M. Highsmith
Public domain creativecommons.org/publicdomain/mark/1.0
commons.wikimedia.org/wiki/File:Skyline_and_lakefront,_Chicago,_Illinois_LCCN2011631067.tif
Cropped, color fade added; print version lightened
2Midwest Asian Health Association Building, 26th Street, Armour Square, Chicago, IL
Warren LeMay from Chicago, IL, United States
CC BY-SA 4.0 creativecommons.org/licenses/by-sa/4.0
commons.wikimedia.org/wiki/File:Midwest_Asian_Health_Association_Building,_26th_Street,_Armour_Square,_Chicago,_IL_(54837982265).jpg
Cropped, color fade added
3Galena Illinois Street Main Street looking south
Robert Haugland
CC BY-SA 4.0 creativecommons.org/licenses/by-sa/4.0
commons.wikimedia.org/wiki/File:Galena_Illinois_Street_Main_Street_looking_south.jpg
Cropped
6Hands holding a cup of coffee, Quebec City
Wilfredor
CC0 creativecommons.org/publicdomain/zero/1.0
commons.wikimedia.org/wiki/File:Hands_holding_a_cup_of_coffee,_Quebec_City.jpg
Cropped
9First-aid travel kit 1
Renée Kools
CC BY 4.0 creativecommons.org/licenses/by/4.0
commons.wikimedia.org/wiki/File:First-aid_travel_kit_1.jpg
Cropped, color fade added

Photos marked CC BY-SA are shared, as changed here, under that same license.

Photo credits

Photos marked CC BY-SA are shared, as changed here, under that same license.

LIVE · V242 · Nov 1, 2026, 4:28 PM PT