Please note. This guide shares general information only. It is not legal, financial, tax or professional advice. Laws vary by state and city. For advice about your situation, talk with a licensed professional.
Hi friend. Losing your ID can make everything else harder, from getting a job to renting a place. The good news: you can get it back, one step at a time, and people can help.
Here's the easy first step: if you were born in Washington, order your birth certificate from the Department of Health. With a birth certificate and a Social Security card, getting a Washington ID card is much easier.
A few things to know
- You choose. Use what feels right for you and skip anything that doesn't.
- Each place decides who it can serve. We share what each place says it offers and how to reach it. We can't promise money, a bed or a spot in any program.
- This guide shares general information, not legal or medical advice.
- Hours and details change. Call ahead when you can.
Most people need one document to get the next. Here's the usual order.
Getting your ID back, step by step
- Order your birth certificate. If you were born in Washington, order from the Department of Health.
- Replace your Social Security card if you need it. Many people can do this online.
- Gather proof of where you live. A shelter letter or mail can often work.
- Go to a Department of Licensing office to apply for a Washington ID card or driver license.
- Ask a caseworker, shelter or 211 about help paying fees before you pay.
- Make copies and photos of everything once you have it.
What to say to a caseworker
"Hi. I lost my ID and I'm trying to get it back."
"Can you help me order my birth certificate?"
"Can you write a letter that shows where I'm staying?"
"Is there any help with the fees?"
How do I get a Washington birth certificate?
If you were born in Washington, the Department of Health (DOH) Center for Health Statistics issues birth certificates. You can order online, by mail or in person in Tumwater.
Source (As of October 21, 2026): https://doh.wa.gov/licenses-permits-and-certificates/vital-records
- You'll need to show who you are and your relationship to the person on the record.
- If you don't have ID, DOH lists other documents that can work, and sometimes another person, like a parent, can order for you.
- County health departments in some areas can also issue birth certificates. Call ahead.
- Call DOH at 360.236.4300 with questions.
If you were born in another state, contact that state's vital records office. The CDC keeps a list. Source (As of October 21, 2026): https://www.cdc.gov/nchs/w2w/index.htm

Order two copies
If you can, order two copies of your birth certificate. Keep one somewhere safe with someone you trust!
How do I replace my Social Security card?
Many people can request a replacement card online with a my Social Security account. Others can call or visit a Social Security office.
Source (As of October 21, 2026): https://www.ssa.gov/number-card/replace-card
- Call the Social Security Administration at 800.772.1213.
- You'll usually need proof of identity, like a driver license, state ID or passport. If you don't have those, ask about other documents they accept.
- There is no charge for a Social Security card from SSA. Never pay a third party for it.
How do I get a Washington ID card or driver license?

The Washington State Department of Licensing (DOL) issues ID cards and driver licenses. Source (As of October 21, 2026): https://dol.wa.gov/id-cards
- You can pre apply online, then visit a licensing office to finish.
- You'll need proof of identity, and for an Enhanced ID or REAL ID compliant card, more documents.
- If you don't have a home address, ask DOL what they accept. A shelter or service provider letter often works.
- Ask a caseworker or 211 about help with the fee before you go.
Say you lost everything in a fire in Yakima
Say a fire took your wallet and papers. You could order your Washington birth certificate from DOH, then request a replacement Social Security card online or by calling 800.772.1213.
With those, you could visit a Department of Licensing office for a new ID card. You could ask the Red Cross or 211 about help with fees and other needs after the fire.
This is an example to show how it can go. It is not about a real person, and every situation is different.
What about REAL ID?
Starting May 7, 2025, you need a REAL ID compliant card, like a Washington Enhanced Driver License or Enhanced ID card, or a passport, to board domestic flights and enter some federal buildings. A standard Washington ID card still works for most other purposes, like applying for benefits.
Source (As of October 21, 2026): https://dol.wa.gov/id-cards
Getting your papers back is a big step toward getting your life back. You're doing it.
From the Bunklow team
How do I replace other documents?
- Green card. File Form I-90 with US Citizenship and Immigration Services (USCIS). Source (As of October 21, 2026): https://www.uscis.gov/i-90
- Military discharge papers (DD-214). WDVA or the VA can help you request a copy. See Guide 9.
- EBT card. Call the number on the back of a card, or DSHS at 877.501.2233.
- Apple Health card. Call Washington Healthplanfinder at 855.923.4633 or your health plan.
- Passport. Visit travel.state.gov to report a lost passport and apply for a new one.
Documents that can help prove who you are
How do I keep my documents safe?
- Take photos of every document and email them to yourself.
- Keep originals in a waterproof bag, or with someone you trust.
- Some shelters and day centers offer lockers or document storage. Ask.
- Never give your Social Security number to anyone who contacts you out of the blue.

Make a document folder
A simple folder with copies of all your papers makes every appointment easier!
Words to know
Birth certificate
The official record of your birth. Washington's comes from the Department of Health.
State ID card
A photo ID from the Department of Licensing.
REAL ID
A federal standard for IDs used to board planes and enter some federal buildings.
Social Security card
The card with your Social Security number.
Vital records
Birth, death, marriage and divorce records.
Proof of address
A paper that shows where you live, like a letter or bill.
Green card
A permanent resident card. Replace it with form I-90.
Your first week, step by step
- Make a list of the papers you need.
- Order your birth certificate from the Department of Health.
- Gather proof of identity and proof of address.
- Pre apply online for your Washington ID card.
- Ask a shelter or case manager for help with fees.
- Keep photos of your papers in a safe place.
How 211 works in Washington
Washington 211 is a statewide line that connects you to local help with housing, food, utilities, health care and more. Source (As of October 21, 2026): https://wa211.org/
- Dial 211 from most phones. You can also search the resource database at wa211.org.
- Tell the specialist your county or ZIP code and what you need most today.
- Ask for interpreters if you need one.
- In many counties, 211 is also the front door to Coordinated Entry, the system that matches people to shelter and housing programs.
- Write down every name, number and program they give you, so you can call back.
Staying safe while you get help
Your safety comes first, always.
- If you're in danger right now, call 911. You can text 911 in many parts of Washington if calling isn't safe. Source (As of October 21, 2026): https://mil.wa.gov/911
- If you're thinking about suicide or you're in crisis, call or text 988 any time. Source (As of October 21, 2026): https://988lifeline.org/
- Never give your Social Security number, EBT PIN or bank details to someone who contacts you first.
- Real programs won't ask you to pay with gift cards, wire transfers or crypto. Report scams to the Washington Attorney General at 800.551.4636. Source (As of October 21, 2026): https://www.atg.wa.gov/consumer-protection
- Meet new people in public places, and tell someone you trust where you're going.

Trust your gut
If something feels off, it's okay to walk away and ask someone you trust before you sign or pay anything!
Your rights when you ask for help
- You can ask for an interpreter when you apply for state benefits. Ask for one in your language.
- You can ask for reasonable accommodations if you have a disability.
- Washington law bans discrimination in housing, jobs and public places. If you were treated unfairly, contact the Washington State Human Rights Commission at 800.233.3247. Source (As of October 21, 2026): https://www.hum.wa.gov/
- If DSHS denies or cuts your benefits, you can ask for a hearing. Read your letter for the deadline. Source (As of October 21, 2026): https://www.dshs.wa.gov/office-locations
- There's no shame in asking. Asking for help is a smart, brave step.
Questions people ask a lot
Do I need an address to get an ID?
DOL accepts some other proofs. A letter from a shelter or caseworker often works. Ask DOL.
What if I don't have any ID at all?
Start with your birth certificate. DOH lists other documents they accept.
How long does a birth certificate take?
It depends on how you order. In person can be fastest.
Does a Social Security card cost money?
No. SSA doesn't charge for it. Don't pay a third party.
Can a caseworker help me?
Yes. Shelters, DSHS and many programs help people get documents.
Do I need a REAL ID?
Only for domestic flights and some federal buildings. A standard ID works for most other things.
What if I was born in another state?
Order from that state's vital records office.
The places below are grouped from statewide help down to county help. Washington has 39 counties, and we list some of the largest.
If your county isn't here, dial 211, and they'll connect you to help where you live.
Federal help that works in every state
Here are some places to start.
Social Security: Replace your card
What it offers Request a replacement Social Security card.
How to reach Call 800.772.1213, or apply online.
Source https://www.ssa.gov/number-card/replace-card
Last checked October 21, 2026
CDC: Where to Write for Vital Records
What it offers Find the vital records office in any state.
How to reach Visit the CDC page.
Source https://www.cdc.gov/nchs/w2w/index.htm
Last checked October 21, 2026
USCIS: Replace a green card
What it offers Form I-90 to replace a green card.
How to reach Visit uscis.gov/i-90.
Source https://www.uscis.gov/i-90
Last checked October 21, 2026
Other local groups may also help.
Washington
Here are some places to start.
Department of Licensing: ID cards
What it offers Washington ID cards and driver licenses.
How to reach Pre apply online, then visit an office.
Source https://dol.wa.gov/id-cards
Last checked October 21, 2026
Department of Health: Vital records
What it offers Order a Washington birth certificate.
How to reach Call 360.236.4300.
Source https://doh.wa.gov/licenses-permits-and-certificates/vital-records
Last checked October 21, 2026
DSHS Community Services Offices
What it offers Help replacing EBT cards and benefits papers.
How to reach Call 877.501.2233.
Source https://www.dshs.wa.gov/office-locations
Last checked October 21, 2026
Washington Department of Veterans Affairs
What it offers Help getting a copy of your DD-214.
How to reach Call 800.562.2308.
Source https://dva.wa.gov/
Last checked October 21, 2026
Other local groups may also help.
King County (Seattle)
Here are some places to start.
King County Regional Homelessness Authority
What it offers Coordinates shelter, Coordinated Entry and housing programs in King County.
How to reach Dial 211, or visit kcrha.org.
Source https://kcrha.org/
Last checked October 21, 2026
Crisis Connections
What it offers 24 hour crisis line for King County, plus Teen Link and the Recovery Help Line.
How to reach Call 866.427.4747.
Source https://crisisconnections.org/
Last checked October 21, 2026
Other local groups may also help.
Pierce County (Tacoma)
Here are some places to start.
Tacoma Rescue Mission
What it offers Shelter, meals and programs in Tacoma.
How to reach Call 253.383.4493.
Source https://www.trm.org/
Last checked October 21, 2026
Emergency Food Network
What it offers Supplies food pantries and meal sites across Pierce County, with a pantry finder.
How to reach Visit efoodnet.org.
Source https://www.efoodnet.org/
Last checked October 21, 2026
Other local groups may also help.
Snohomish County (Everett)
Here are some places to start.
Volunteers of America Western Washington
What it offers Food banks and basic needs help in Snohomish County.
How to reach Visit voaww.org.
Source https://www.voaww.org/
Last checked October 21, 2026
Housing Authority of Snohomish County
What it offers Affordable housing and vouchers in Snohomish County.
How to reach Call 425.290.8499.
Source https://hasco.org/
Last checked October 21, 2026
Other local groups may also help.
Spokane County (Spokane)
Here are some places to start.
Union Gospel Mission Inland Northwest
What it offers Shelter and meals in Spokane.
How to reach Call 509.535.8510.
Source https://www.uniongospelmission.org/need-help
Last checked October 21, 2026
Second Harvest Inland Northwest
What it offers Food bank network for Spokane and Eastern Washington, with a food finder.
How to reach Visit 2-harvest.org.
Source https://2-harvest.org/
Last checked October 21, 2026
Other local groups may also help.
Clark County (Vancouver)
Here are some places to start.
Council for the Homeless (Housing Solutions Center)
What it offers Clark County's front door to shelter and housing help.
How to reach Call 360.695.9677.
Source https://hsc-swwa.org/
Last checked October 21, 2026
Clark County Food Bank
What it offers Supplies food pantries across Clark County.
How to reach Call 360.693.0939.
Source https://www.clarkcountyfoodbank.org/
Last checked October 21, 2026
Other local groups may also help.
Thurston County (Olympia)
Here are some places to start.
Family Support Center of South Sound
What it offers Help for families with kids in Thurston County, including shelter and housing support.
How to reach Call 360.754.9297.
Source https://fscss.org/
Last checked October 21, 2026
Thurston County Food Bank
What it offers Food bank and satellite pantries across Thurston County.
How to reach Call 360.352.8597.
Source https://tcfb.org/
Last checked October 21, 2026
Other local groups may also help.
Kitsap County (Bremerton)
Here are some places to start.
Bremerton Housing Authority
What it offers Affordable housing and vouchers in Bremerton and Kitsap County.
How to reach Call 360.479.3694.
Source https://bremertonhousing.org/
Last checked October 21, 2026
Other local groups may also help.
Yakima County (Yakima)
Here are some places to start.
Catholic Charities Serving Central Washington
What it offers Housing, family and emergency help across Central Washington.
How to reach Call 509.965.7100.
Source https://catholiccharitiescw.org/
Last checked October 21, 2026
Other local groups may also help.
Whatcom County (Bellingham)
Here are some places to start.
Lighthouse Mission Ministries
What it offers Shelter and meals in Bellingham.
How to reach Call 360.733.5120.
Source https://www.thelighthousemission.org/
Last checked October 21, 2026
Bellingham Food Bank
What it offers Food bank serving Bellingham, with grocery style shopping.
How to reach Call 360.676.0392.
Source https://www.bellinghamfoodbank.org/
Last checked October 21, 2026
Other local groups may also help.
Benton and Franklin Counties (Tri-Cities)
Here are some places to start.
Benton Franklin Community Action Committee
What it offers Energy help, food, housing and other help in Benton and Franklin Counties.
How to reach Call 509.545.4042.
Source https://bfcac.org/
Last checked October 21, 2026
Other local groups may also help.
Other Washington counties
Here are some places to start.
Washington 211
What it offers Help finding programs that help with ID and fees.
How to reach Dial 211.
Source https://wa211.org/
Last checked October 21, 2026
Other local groups may also help.
My documents plan
Fill this in with a pen, or snap a photo and keep it on your phone. You've got this!
What I need
Where my papers are
My appointments and notes
Keep track of where you need to be and what people told you. Bring this page to every appointment.
Appointments
Notes
Key numbers to keep

Please let me know if you have any questions
If something here is out of date, tell us and we'll fix it. Make it a great day, friend!

About this guide
Made by the Bunklow team. No sign up. Please share it with anyone who could use it. We don't run these programs. We don't manage properties. We list what each place says it offers and how to reach it, and you decide what to use. This is not a full list of every place that can help. Every source was checked on October 21, 2026. If something has changed, please tell us so we can fix it. We are always happy to hear from you!
Please note. This guide shares general information only. It is not legal, financial, tax or professional advice. Laws vary by state and city. For advice about your situation, talk with a licensed professional.
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