Please note. This guide shares general information only. It is not legal, financial, tax or professional advice. Laws vary by state and city. For advice about your situation, talk with a licensed professional.
Hi friend. If rent is due, a shutoff notice came, or you're worried about losing your home, take a breath. You're not the first, and there are people in Arizona who help with exactly this.
Start by calling your Community Action Agency or dialing 211. Help with rent, deposits and utility bills often depends on funds, so it helps to ask early.
A few things to know
- You choose. Use what feels right for you and skip anything that doesn't.
- Each place decides who it can serve. We share what each place says it offers and how to reach it. We can't promise a bed, money or a spot in any program.
- Hours and details change. Call ahead when you can.
Call your local Community Action Agency or dial 211 as soon as you can. Many places help with rent, deposits or utility bills when funds allow, and help is easier to find before things get worse.
In Phoenix, call the Family Services Centers appointment line. In Maricopa County outside Glendale, Mesa and Phoenix, the county Human Services Department helps through Community Action Program offices. In Tucson, start with Pima County's Community Assistance Division.
Sources: https://des.az.gov/CommunityActionAgencies
Your first steps, in order
- Read every letter from your landlord or the court right away. Don't throw any away.
- Call your Community Action Agency, or dial 211.
- Talk with your landlord if you feel safe doing so. Ask if a payment plan could work.
- Gather your lease, pay stubs and any notices.
- Call legal aid if you got court papers or have questions.
What if I got an eviction notice or court papers?
Don't ignore it. Read it carefully and keep it.
Court papers usually come with a date, and going matters.
Questions about evictions? Check the official page below. AZLawHelp.org explains the process in plain words and helps you find legal aid near you. Read the details there and decide what's right for you.
Source (As of October 22, 2026): https://www.azlawhelp.org/
What to say to legal aid
"Hi. I got (a notice or court papers) from my landlord."
"The paper says (date). I live in (town or county)."
"Can someone help me understand my options?"

Can I get help with my utility bills?
Yes, maybe. The Low Income Home Energy Assistance Program (LIHEAP) helps households who qualify with heating and cooling bills, including in a utility crisis.
Apply through the A-to-Z Arizona Portal, on paper, or with your Community Action Agency. The LIHEAP service line is 866.494.1981, Monday to Friday, 8 am to 5 pm.
Sources: https://des.az.gov/services/basic-needs/shelter-housing/utility-assistance

Call your utility too
Many utility companies have payment plans or programs that lower bills. Ask what they offer before a shutoff happens.
What if I need help with a deposit or moving?
Some Community Action Agencies help with rental deposits, and the City of Phoenix Family Services Centers may help with move in costs when funds allow. Ask 211 about programs near you.
- Ask if the help goes straight to the landlord.
- Ask what papers you'll need, like a lease or a landlord letter.
- Ask how long it usually takes.
Think you were treated differently when renting?
Think you were treated differently because of your race, religion, disability, family or another part of who you are? You can report it.
AZLawHelp.org, listed below, explains how in plain words. Check the details there and decide for yourself.
Say your hours got cut in Yuma
You could call the Western Arizona Council of Governments to ask about rent and utility help. You could call your landlord and ask about a payment plan. If you get papers from the court, you could call legal aid right away. And you could apply for Nutrition Assistance on HEAplus, so more of your money goes to rent.
Questions people ask a lot
Can I get help if I'm not behind yet?
Sometimes. Ask your Community Action Agency what they offer to keep you housed.
Do I need a lease?
It helps, but ask anyway. Programs have different rules.
What if I live in a mobile home?
Ask. Many programs help people in all kinds of homes.
What if my landlord won't fix things?
Write down the problem and the dates you asked. AZLawHelp.org has plain information about repairs.
Will help cover my whole rent?
It depends on the program and funds. Ask what they can do.
How do I make the most of each call?
Calling for help can feel like a lot. A little planning makes each call easier, and you'll get further, faster.
- Call early in the day if you can. It leaves time to follow up the same day.
- Have a pen, paper and your papers close by before you call.
- Say what you need in one or two sentences first. Then answer their questions.
- Ask, "Is there anything else I should apply for?" One call can open more doors.
- Before you hang up, ask who you talked to and what happens next.
- Write it all down in your call log at the back of this guide.
If you get put on hold or cut off
"Hi, I was just talking with someone about (what you need), and we got cut off."
"Can you help me pick up where we left off?"
"Is there a direct number I can use if this happens again?"

Keep going, friend
If one place can't help, ask them who can. Each call gets you closer.
What if I'm told no, or put on a waitlist?
A no from one place isn't a no from everyone. Programs have different rules, funds and space, and things change from week to week.
- Ask why. Knowing the reason helps you know what to try next.
- Ask, "Who else could help with this?" Write down every name and number they share.
- If you're on a waitlist, ask how long it usually takes and how you'll hear from them. Ask how often you should check in.
- Keep your phone number and address up to date with every program, so you don't miss a call or letter.
- If a state agency turns you down, read the letter right away. It explains how to ask for a review. Call legal aid if you want help.
- Dial 211, or search 211arizona.org any time, to look for other options near you.
Keep your papers safe

You're doing great
Asking for help, and asking again, takes strength. I'm cheering you on every step of the way.
Here is help that works across Arizona, then local help in Maricopa County (Phoenix) and Pima County (Tucson), then help for other counties. Call ahead for hours.
Federal help (works in every state)
Here are some places to start.
HUD approved housing counselors
What it offers HUD lists housing counseling agencies that help people find, keep and hold on to a home.
How to reach Call 800.569.4287 (TTY 202.708.1455). Search online at https://answers.hud.gov/housingcounseling/
Source https://www.hud.gov/stat/sfh/housing-counseling
Last checked October 22, 2026
VA National Call Center for Homeless Veterans
What it offers Private, no cost calls 24/7 for Veterans who are homeless or at risk. Trained staff connect you to your nearest VA for help.
How to reach Call 877.424.3838. Live chat is linked from https://www.va.gov/homeless/
Source https://department.va.gov/homeless/
Last checked October 22, 2026
Other local groups may also help.
Arizona
Here are some places to start.
211 Arizona
What it offers Private, no cost help line and online search for local help with housing, food, utilities, health care, transportation and more. Specialists answer from 9 am to 7 pm, every day, in English and Spanish, with interpreters for other languages.
How to reach Dial 211, or call 877.211.8661 from anywhere. For Relay, dial 711 or 800.367.8939. Search at https://211arizona.org/
Source https://211arizona.org/
Last checked October 22, 2026
DES Community Action Agencies
What it offers Local agencies in every Arizona county that help with utility or mortgage payments, eviction or foreclosure prevention, rental deposits and emergency shelter. Phone lines get busy, so it may take a few tries.
How to reach See the Other counties list below, or visit https://des.az.gov/CommunityActionAgencies
Source https://des.az.gov/CommunityActionAgencies
Last checked October 22, 2026
DES Low Income Home Energy Assistance Program (LIHEAP)
What it offers Help paying heating and cooling bills for households who qualify, including help in a utility crisis. Apply through the A-to-Z Arizona Portal, on paper, or with your local Community Action Agency.
How to reach Call the LIHEAP service line at 866.494.1981, Monday to Friday, 8 am to 5 pm. Learn more at https://des.az.gov/services/basic-needs/shelter-housing/utility-assistance
Source https://des.az.gov/services/basic-needs/shelter-housing/utility-assistance
Last checked October 22, 2026
Wildfire (Arizona's community action network)
What it offers Wildfire represents the Community Action Agencies across Arizona. It runs Arizona Self Help, an online screener that shows which of about 40 programs your family might get help from.
How to reach Call 602.604.0640, or visit https://wildfireaz.org/ Office: 340 E. Palm Lane, Suite 315, Phoenix.
Source https://wildfireaz.org/
Last checked October 22, 2026
AZLawHelp.org
What it offers Plain language legal information and a way to find civil legal aid offices across Arizona.
How to reach Call 866.637.5341, or visit https://www.azlawhelp.org/
Source https://www.azlawhelp.org/
Last checked October 22, 2026
Other local groups may also help.
Maricopa County (Phoenix)
Here are some places to start.
Maricopa County Human Services Department
What it offers Rent and utility help for county residents who live outside Glendale, Mesa and Phoenix, through Community Action Program (CAP) offices. Apply online through the Client Portal, or call your local CAP office.
How to reach Call 602.506.5911, or 602.506.0589 for general questions about rent and utility help. Office: 234 N. Central Ave., Suite 3000, Phoenix.
Source https://www.maricopa.gov/5582/Rental-Assistance
Last checked October 22, 2026
City of Phoenix Family Services Centers
What it offers Crisis help for Phoenix residents, including eviction prevention, move in help, emergency utility help and case management, when funds allow. Centers are open Monday to Friday, 8 am to 5 pm: John F. Long, 3454 N. 51st Ave. Sunnyslope, 914 W. Hatcher Rd. Travis L. Williams, 4732 S. Central Ave.
How to reach Call the appointment line at 602.534.2433 or 866.882.1778. If no times are open, try again next week.
Last checked October 22, 2026
Mesa Community Action Network
What it offers Community action help for Mesa residents, including help with utilities and rent when funds allow.
How to reach Call 480.833.9200. Office: 635 E. Broadway Rd., Mesa.
Source https://des.az.gov/CommunityActionAgencies
Last checked October 22, 2026
City of Glendale Community Action Program
What it offers Community action help for Glendale residents, including help with utilities and rent when funds allow.
How to reach Call 623.930.2000. Office: 7677 W. Bethany Home Rd., Building F, Glendale.
Source https://des.az.gov/CommunityActionAgencies
Last checked October 22, 2026
Community Legal Services
What it offers Civil legal help for people who qualify in Maricopa County and nearby counties, including housing problems.
How to reach Call 602.258.3434 or 800.852.9075. Phone intake is 8:30 am to 3 pm. Office: 305 S. 2nd Ave., Phoenix. Intake is closed October 29 and reopens October 30 at 10 am.
Source https://clsaz.org/
Last checked October 22, 2026
Other local groups may also help.
Pima County (Tucson)
Here are some places to start.
Pima County Community Assistance Division
What it offers Pima County's Community Action Agency. Help with rent, mortgage and utility bills for people who qualify, when funds allow, plus links to utility discount programs.
How to reach Call 520.724.2667, Monday to Friday, 8 am to 5 pm (closed noon to 1 pm). Main line: 520.724.2460. Office: 801 W. Congress St., Tucson.
Source https://www.pima.gov/community-assistance-division
Last checked October 22, 2026
Primavera Foundation
What it offers Shelter, housing help and a resource center for people who are homeless in Tucson.
How to reach Call 520.623.5111 for emergency services. Walk in at 702 S. 6th Ave., Tucson, 9 a.m. to 12:30 p.m. Monday, Wednesday, Thursday and Friday.
Source https://primavera.org/contact/
Last checked October 22, 2026
Southern Arizona Legal Aid
What it offers Civil legal help for people who qualify in southern Arizona, including housing and benefits problems.
How to reach Call 520.623.9461. Office: 2343 E. Broadway Blvd., Suite 200, Tucson.
Source https://sazlegalaid.org/
Last checked October 22, 2026
Other local groups may also help.
Other counties (call your Community Action Agency)
Every Arizona county has a Community Action Agency that can help with utility bills, rent, deposits and emergency shelter when funds allow. If you don't live in Maricopa or Pima County, start here. Phone lines get busy, so keep trying, or dial 211.
Northern Arizona Council of Governments (Apache, Navajo and Yavapai counties)
What it offers Help with utility or mortgage payments, eviction prevention, rental deposits and emergency shelter for people who qualify, when funds allow.
How to reach Call 928.774.1895. Office: 119 E. Aspen Ave., Flagstaff.
Source https://des.az.gov/CommunityActionAgencies
Last checked October 22, 2026
South Eastern Arizona Community Action Program (Cochise, Graham, Greenlee and Santa Cruz counties)
What it offers Help with utility or mortgage payments, eviction prevention, rental deposits and emergency shelter for people who qualify, when funds allow.
How to reach Call 928.428.4653. Office: 283 W. 5th St., Safford.
Source https://des.az.gov/CommunityActionAgencies
Last checked October 22, 2026
Coconino County Community Services (Coconino County)
What it offers Help with utility or mortgage payments, eviction prevention, rental deposits and emergency shelter for people who qualify, when funds allow.
How to reach Call 928.679.7455. Office: 2625 N. King St., Flagstaff.
Source https://des.az.gov/CommunityActionAgencies
Last checked October 22, 2026
Gila County Community Action Program (Gila County)
What it offers Help with utility or mortgage payments, eviction prevention, rental deposits and emergency shelter for people who qualify, when funds allow.
How to reach Call 928.425.7631. Office: 5515 S. Apache Ave., Suite 200, Globe.
Source https://des.az.gov/CommunityActionAgencies
Last checked October 22, 2026
Western Arizona Council of Governments (La Paz, Mohave and Yuma counties)
What it offers Help with utility or mortgage payments, eviction prevention, rental deposits and emergency shelter for people who qualify, when funds allow.
How to reach Call 928.782.1886. Office: 1235 S. Redondo Center Dr., Yuma.
Source https://des.az.gov/CommunityActionAgencies
Last checked October 22, 2026
Community Action Human Resources Agency (CAHRA) (Pinal County)
What it offers Help with utility or mortgage payments, eviction prevention, rental deposits and emergency shelter for people who qualify, when funds allow.
How to reach Call 520.466.1112. Office: 109 N. Sunshine Blvd., Eloy.
Source https://des.az.gov/CommunityActionAgencies
Last checked October 22, 2026
Portable Practical Educational Preparation (PPEP) (Statewide)
What it offers Help with utility or mortgage payments, eviction prevention, rental deposits and emergency shelter for people who qualify, when funds allow.
How to reach Call 520.770.2500. Office: 802 N. 46th St., Tucson.
Source https://des.az.gov/CommunityActionAgencies
Last checked October 22, 2026
Tohono O'odham Nation (Tohono O'odham Nation (energy help only))
What it offers Help with utility or mortgage payments, eviction prevention, rental deposits and emergency shelter for people who qualify, when funds allow.
How to reach Call 520.383.6250. Office: Highway 86, Milepost 112, Sells.
Source https://des.az.gov/CommunityActionAgencies
Last checked October 22, 2026
Other local groups may also help.
My housing plan
Fill this in with a pen, or snap a photo and keep it on your phone. You've got this!
My next steps
Calls I made today
Key numbers to keep

You're doing the right thing
Asking for help is a strong thing to do, my friend. You don't need to have it all figured out before you call. Take it one step at a time, and call again tomorrow if you need to.

About this guide
Made by the Bunklow team. No sign up, no paywall, no cost. Please share it with anyone who could use it. Bunklow does not run these programs and cannot speak for them. We list what each place says it offers and how to reach it, and you decide what to use. This is not a full list of every place that can help. Every source was checked on October 22, 2026. If something has changed, please tell us so we can fix it. We are always happy to hear from you!
Please note. This guide shares general information only. It is not legal, financial, tax or professional advice. Laws vary by state and city. For advice about your situation, talk with a licensed professional.
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