FIND HELP NEAR YOU · NEW YORK
GUIDE 7 · HEALTH AND MENTAL HEALTH
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FIND HELP NEAR YOU · NEW YORK

Health and Mental Health

Guide 7 of 14

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The short answer

In New York, you can apply for Medicaid, the Essential Plan and Child Health Plus through NY State of Health at 855.355.5777, and community health centers see people with or without insurance. In a crisis, call or text 988. For alcohol or drug use, call the NYS HOPEline at 877.846.7369 or text HOPENY to 467369.

As of October 22, 2026. Made by the Bunklow team.

BunklowAffordable living. Simplified

Please note. This guide shares general information only. It is not legal, financial, tax or professional advice. Laws vary by state and city. For advice about your situation, talk with a licensed professional.

Hi friend. Taking care of your body and your mind is never selfish. It's how you keep going for yourself and the people who love you. I'm so glad you're here.

Here is the easy first step: if you need a doctor and money is tight, look up a community health center near you. They see people with or without insurance. And if you're hurting inside right now, you can call or text 988 any time.

988
In crisis?Call or text 988, 24/7.
FQHC
Health centersCare on a sliding fee.
MC
CoverageNY State of Health: 855.355.5777.
SAM
Substance use?HOPEline: 877.846.7369.
Bunkly tip: Bunkly says hi and explains how this guide works (0:25). Tap play for sound. Captions included.

A few things to know

Where can I see a doctor if I don't have insurance?

Where can I see a doctor if I don't have insurance?

Community health centers are a great place to start. HRSA says health centers serve people with limited or no health insurance, and many use a sliding fee scale based on income.

That means the less you earn, the less you pay.

The federal Find a Health Center tool from HRSA shows centers near you by ZIP code. HRSA says it funds about 1,400 health centers that run more than 16,200 service sites.

How to find a clinic, step by step

  1. Go to findahealthcenter.hrsa.gov and type your ZIP code, or dial 211 and ask for a community health center.
  2. Call the center and say you don't have insurance and want to ask about the sliding fee.
  3. Ask what to bring to prove your income, like a pay stub or a letter.
  4. Ask if they also have dental care, a pharmacy or counseling.
  5. Ask if someone there can help you apply for Medicaid, Child Health Plus or other coverage.
  6. Write down your appointment day and time.
SAY IT LIKE THIS

What to say when you call

"Hi. I need to see a doctor, and I don't have insurance."

"Do you have a sliding fee? What should I bring?"

"Do you have dental care or a pharmacy here too?"

"Can someone help me apply for Medicaid, Child Health Plus or other coverage?"

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Your county health department can help

If you don't know where to start, dial 211 and ask for a community clinic or your county health department near you. They can tell you what's close by. Easy peasy!

How do I get health coverage in New York?

Keep copies of your application and any letters.
Keep copies of your application and any letters.

New York has one main place to apply: NY State of Health, the official health plan marketplace. One application checks you for Medicaid, the Essential Plan, Child Health Plus and other plans, so it's worth applying even if you're not sure.

Source (As of October 22, 2026): https://nystateofhealth.ny.gov/ and https://www.health.ny.gov/health_care/medicaid/

The Essential Plan

Source (As of October 22, 2026): https://info.nystateofhealth.ny.gov/EssentialPlan

Changes coming. NY State of Health says that starting October 1, 2026, some immigrants on Medicaid may move to the Essential Plan with the same benefits, and that starting January 1, 2027, many adults 19 to 64 on Medicaid will face work rules and renewals every 6 months. Open every letter and keep your address and phone up to date. Source (As of October 22, 2026): https://info.nystateofhealth.ny.gov/stay-covered

Before you apply, gather what you can

What about health coverage for kids?

New York has two main programs for kids, and you apply for both through NY State of Health.

Source (As of October 22, 2026): https://www.health.ny.gov/health_care/child_health_plus/ and https://www.health.ny.gov/health_care/medicaid/

Asking for help with your health is one of the bravest, smartest things you can do. Your health matters, friend.

From the Bunklow team

Where can I get help for mental health?

Talking to someone can make a hard day lighter.
Talking to someone can make a hard day lighter.

If you're feeling down, anxious, or overwhelmed, you don't have to carry it alone.

Source (As of October 22, 2026): https://omh.ny.gov/omhweb/bootstrap/crisis.html

Where can I get help for alcohol or drug use?

New York's HOPEline, from the Office of Addiction Services and Supports (OASAS), is at no cost and private and open 24/7. Call 877.846.7369 (877.8.HOPENY) or text HOPENY to 467369.

It also helps with gambling, and with support for families.

Source (As of October 22, 2026): https://oasas.ny.gov/hopeline and https://www.samhsa.gov/find-help/helplines/national-helpline

EXAMPLE

Say you want to cut back on drinking

Say you've been drinking more than you want to, and you're ready to talk to someone. You could call the New York HOPEline at 877.846.7369, or text HOPENY to 467369. OASAS says it's at no cost and private, open 24/7, and can refer you to treatment and support groups.

You could also call the SAMHSA National Helpline at 800.662.4357.

This is an example to show how it can work. It is not about a real person, and every situation is different. Source (As of October 22, 2026): https://oasas.ny.gov/hopeline

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Write your questions down

Before a visit, jot down your questions and any medicines you take. It's so easy to forget once you're in the room. A little list goes a long way!

What if I can't get insurance at all?

You can still get care.

Source (As of October 22, 2026): https://access.nyc.gov/programs/nyc-care/

Can I get no cost cancer screening?

Yes, if you qualify. New York's Cancer Services Program offers breast, cervical and colorectal cancer screening at no cost to people who live in New York, meet income and age rules, and have no health insurance or insurance with costs that would keep them from getting screened.

Source (As of October 22, 2026): https://www.health.ny.gov/diseases/cancer/services/

Can I see a doctor without insurance?

Yes. HRSA says health centers serve people with limited or no insurance. Find one at findahealthcenter.hrsa.gov.

How much does it cost to apply for Medicaid or the Essential Plan?

Nothing. Applying through NY State of Health is at no cost, and no cost helpers can assist you.

How do I find mental health care in my county?

Dial or text 988 in a crisis. For ongoing care, see the county list in this guide, or dial 211.

Is 988 only for suicide?

No. 988 is for anyone facing emotional distress, mental health struggles, or alcohol or drug concerns, and for people supporting someone they love.

Is the HOPEline at no cost?

Yes. OASAS says the HOPEline is at no cost, private and open 24/7. Call 877.846.7369 or text HOPENY to 467369.

Federal help (works in every state)

Here are some places to start.

988 Suicide and Crisis Lifeline

What it offers No cost and private. Someone to talk to about emotional distress, mental health, or drug and alcohol worries. Open 24 hours a day, every day of the year. Text and chat are also in Spanish.

How to reach Call or text 988. Chat online: https://chat.988lifeline.org/

Source https://988lifeline.org/

Last checked October 16, 2026

Veterans Crisis Line

What it offers No cost, private support around the clock for Veterans, service members, Guard and Reserve members, and the people who love them. You do not need to be enrolled in VA benefits or health care.

How to reach Dial 988, then press 1. Text 838255. Chat online: https://www.veteranscrisisline.net/

Source https://www.veteranscrisisline.net/

Last checked October 16, 2026

SAMHSA National Helpline

What it offers No cost, private treatment referrals and information for mental health and substance use. Open 24 hours a day, 365 days a year, in English and Spanish.

How to reach Call 800.662.4357 (1 800 662 HELP). Find treatment online: https://findtreatment.gov/

Source https://www.samhsa.gov/find-help/helplines/national-helpline

Last checked October 16, 2026

Other local groups may also help.

New York State

Here are some places to start.

NY State of Health

What it offers New York's place to apply for Medicaid, the Essential Plan and other health coverage. No cost help in person from Navigators and other assistors near you.

How to reach Call 855.355.5777. TTY 800.662.1220. Monday to Friday, 8 am to 8 pm. Saturday, 9 am to 1 pm. Apply online: https://nystateofhealth.ny.gov/

Source https://nystateofhealth.ny.gov/

Last checked October 16, 2026

Medicaid changes coming in 2026 and 2027

What it offers Starting October 1, 2026, some immigrants, including refugees, asylees, parolees and survivors of domestic violence or human trafficking, may move from Medicaid to the Essential Plan, with no change in benefits. Starting January 1, 2027, adults 19 to 64 face work requirements and 6 month renewals. Children, pregnant people and people who recently gave birth are not affected by the October change.

How to reach Read what to do now: https://info.nystateofhealth.ny.gov/stay-covered. Call 855.355.5777. Keep your address and phone up to date so you don't miss a renewal letter.

Source https://info.nystateofhealth.ny.gov/stay-covered

Last checked October 16, 2026

NYS HOPEline (OASAS)

What it offers New York's line for substance use and gambling. No cost and private, with referrals to treatment, recovery support groups, peer support, and help for families. Open 24 hours a day, every day. Help in English, Spanish, Bengali, Chinese, Haitian Creole, Korean and Russian, with interpreters for 170 more languages.

How to reach Call 877.846.7369 (1 877 8 HOPENY). Text HOPENY (467369).

Source https://oasas.ny.gov/hopeline

Last checked October 16, 2026

Other local groups may also help.

New York City (all five boroughs)

Here are some places to start.

New York City: NYC 988

What it offers New York City's at no cost, private mental health and substance use crisis line, run by the city Health Department. Counselors by phone, text or chat, 24 hours a day, 365 days a year, in English, Spanish and Chinese, with interpreters in over 200 languages. NYC 988 doesn't ask about immigration status.

How to reach Call or text 988. For Spanish, text AYUDA to 988. Or call 311 and ask for NYC 988.

Source https://access.nyc.gov/programs/nyc-well/

Last checked October 16, 2026

NYC Care

What it offers Affordable care from NYC Health + Hospitals for New Yorkers who don't have insurance and can't afford it, regardless of income or immigration status. Your own primary care doctor, mental health and substance use care, low cost medicine and cancer screenings, with sliding scale fees.

How to reach Call 646.692.2273 (646.NYC.CARE), or visit an NYC Health + Hospitals location.

Source https://access.nyc.gov/programs/nyc-care/

Last checked October 16, 2026

Other local groups may also help.

Nassau County

Here are some places to start.

Nassau County crisis help

What it offers Listed in the state Office of Mental Health's Nassau County guide.

How to reach Nassau County Mobile Crisis Team: 516.227.8255, 8 am to midnight, 7 days a week. Long Island Crisis Center, 24 hours: 516.679.1111. CN Guidance Community Crisis Center, open 24 hours, every day: 950 S. Oyster Bay Rd, Hicksville. 516.390.6544.

Source https://omh.ny.gov/omhweb/regional-resource-guides/lir-nassau-resource-guide.pdf

Last checked October 16, 2026

Other local groups may also help.

Suffolk County

Here are some places to start.

Suffolk County crisis help

What it offers Listed in the state Office of Mental Health's Suffolk County guide.

How to reach Family Service League Mobile Crisis, 24 hours: 631.952.3333. DASH crisis hub: 90 Adams Ave, Hauppauge. Program info: 631.650.0110. CN Guidance Community Crisis Center, open 24 hours: 950 S Oyster Bay Rd, Hicksville. 516.390.6544.

Source https://omh.ny.gov/omhweb/regional-resource-guides/lir-suffolk-west-resource-guide.pdf

Last checked October 16, 2026

Other local groups may also help.

Westchester County

Here are some places to start.

Westchester County crisis help

What it offers Listed in the state Office of Mental Health's Westchester County guide.

How to reach People USA Mobile Crisis Response Team: 845.452.2728. St. Vincent's Hospital Westchester Crisis Prevention and Response Team: 914.925.5959.

Source https://omh.ny.gov/omhweb/regional-resource-guides/hrr-westchester-resource-guide.pdf

Last checked October 16, 2026

Other local groups may also help.

Erie County (Buffalo)

Here are some places to start.

Erie County (Buffalo) crisis help

What it offers Listed in the state Office of Mental Health's Erie County guide.

How to reach Crisis Services, 24 hours: 716.834.3131. Spectrum CARES, crisis support at home or in the community: 716.882.4357. ECMC Comprehensive Psychiatric Emergency Program, 24 hours: 462 Grider St, Buffalo. 716.898.3465.

Source https://omh.ny.gov/omhweb/regional-resource-guides/wny-erie-resource-guide.pdf

Last checked October 16, 2026

Other local groups may also help.

Monroe County (Rochester)

Here are some places to start.

Monroe County (Rochester) crisis help

What it offers Listed in the state Office of Mental Health's Monroe County guide.

How to reach 24 Hour Crisis Hotline and URMC Mobile Crisis Team: 585.275.8686. Rochester Regional BH Access and Crisis Center, urgent care for mental health and addiction: 65 Genesee St, Rochester. 585.368.3950, Monday to Friday, 9 am to 9 pm.

Source https://omh.ny.gov/omhweb/regional-resource-guides/wny-monroe-resource-guide.pdf

Last checked October 16, 2026

Other local groups may also help.

Onondaga County (Syracuse)

Here are some places to start.

Onondaga County (Syracuse) crisis help

What it offers Listed in the state Office of Mental Health's Onondaga County guide.

How to reach Liberty Resources Mobile Crisis, 24 hours: 315.251.0800. Helio Health Intensive Crisis Stabilization Center, 24 hours: 329 N. Salina St, Syracuse. 315.434.5333.

Source https://omh.ny.gov/omhweb/regional-resource-guides/cny-onondaga-resource-guide.pdf

Last checked October 16, 2026

Other local groups may also help.

Albany County

Here are some places to start.

Albany County Mobile Crisis Team

What it offers Mobile crisis help for people in a mental health crisis in Albany County, from the Albany County Department of Mental Health. Services are available 24 hours, 7 days. No documents needed and no fee.

How to reach 518.549.6500. 75 New Scotland Avenue, Albany.

Source https://www.211neny.org/resource/mobile-crisis-team/

Last checked October 16, 2026

Other local groups may also help.

Bring to your first visit, if you can

My health plan

Fill this in with a pen, or snap a photo and keep it on your phone. You've got this!

My care

My health center and phone
My next appointment
Medicines I take
Coverage applied for on
Counselor or support group
My county crisis line phone

Calls I made

Who I called, and when
What they said
Call back on
Who I called, and when
What they said
Call back on

Key numbers to keep

✂ cut along the line and keep it with you
Any local help, 24/7211
Emergency911
Suicide and crisis, call or text988
NYS HOPEline, call877.846.7369
NY State of Health855.355.5777
NYC Care646.692.2273
Child Health Plus questions800.698.4543
Cancer Services Program866.442.2262
SAMHSA National Helpline800.662.4357
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Please let me know if you have any questions

If something in this guide is out of date, tell us and we'll fix it. Take good care of you. Make it a great day, friend!

About this guide

Made by the Bunklow team. No sign up, no paywall, no cost. Please share it with anyone who could use it. Bunklow does not run these programs and cannot speak for them. We list what each place says it offers and how to reach it, and you decide what to use. This is not a full list of every place that can help. Every source was checked on October 16, 2026. If something has changed, please tell us so we can fix it. We are always happy to hear from you!

Please note. This guide shares general information only. It is not legal, financial, tax, medical or professional advice. Laws vary by state and city. For advice about your situation, talk with a licensed professional.

Affordable living. Simplified

Last updated October 16, 2026

Photo Credits

Every photo in this guide, listed by page. Changes we made are noted for each photo.

PagePhoto, author, license, source, changes
1Statue of Liberty, NY
William Warby
CC BY 2.0 creativecommons.org/licenses/by/2.0
commons.wikimedia.org/wiki/File:Statue_of_Liberty,_NY.jpg
Cropped, color fade added; print version lightened
3Resurrection Health Center, fmr Genesee Branch Library, Buffalo, New York
Andre Carrotflower
CC BY-SA 4.0 creativecommons.org/licenses/by-sa/4.0
commons.wikimedia.org/wiki/File:Resurrection_Health_Center_-_fmr_Genesee_Branch_Library_-_Buffalo,_New_York_-_20211124.jpg
Cropped, color fade added
4Voter registration forms
Sumanah
CC BY-SA 4.0 creativecommons.org/licenses/by-sa/4.0
commons.wikimedia.org/wiki/File:Voter_registration_forms.jpg
Cropped
6Hands holding a cup of coffee, Quebec City
Wilfredor
CC0 creativecommons.org/publicdomain/zero/1.0
commons.wikimedia.org/wiki/File:Hands_holding_a_cup_of_coffee,_Quebec_City.jpg
Cropped

Photos marked CC BY-SA are shared, as changed here, under that same license.

Photo credits

Photos marked CC BY-SA are shared, as changed here, under that same license.

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