Please note. This guide shares general information only. It is not legal, financial, tax or professional advice. Laws vary by state and city. For advice about your situation, talk with a licensed professional.
Hi friend. Looking for work takes real courage, especially when money is tight or life has thrown you a curveball. I'm cheering you on.
Here is the easy first step: find your local Career Center. New York has about 90 of them, run with the New York State Department of Labor, and in New York City they're called Workforce1 Career Centers. Their help is at no cost. This guide walks you through it, plus unemployment pay, help for people with disabilities, and a fresh start if you have a record.
A few things to know
- You choose. Use what feels right for you and skip anything that doesn't.
- Each place decides who it can serve. We share what each place says it offers and how to reach it. We can't promise a job, money or a spot in any program.
- Hours and details change. Call ahead when you can.
- This guide is for every job seeker: parents juggling child care, young people, older workers, veterans, people with disabilities, people with a record, immigrants and anyone else. If something is for one group, we say so.
- In danger right now? Call 911. Thinking about suicide or in crisis? Call or text 988.
Start with your local Career Center. The New York State Department of Labor (DOL) lists about 90 Career Centers across the state, with no cost help for your job search.
Use the Career Center locator at https://dol.ny.gov/career-centers to find yours by county. In New York City, Workforce1 Career Centers in every borough do the same: https://www.nyc.gov/site/sbs/careers/find-a-job.page
How to get started, step by step
- Find your Career Center with the DOL locator, or call 311 in New York City for a Workforce1 center.
- Call or visit and ask for a career counselor or a workshop.
- Bring a list of past jobs, dates and any work you did at no cost or for family.
- Ask about training money, apprenticeships and job fairs coming up.
- Write down the name of the program and when to call back.
What to say at the Career Center
"Hi. I'm looking for work and I'd like help with my job search."
"Can someone help me with my resume and online applications?"
"Do you have training programs or apprenticeships I might qualify for?"
"Are there job fairs or hiring events coming up?"

Use the library, too
No computer at home? Your public library has no cost computers and WiFi, and many libraries have no cost help with resumes and applications. Easy peasy!
What if I just lost my job?

The New York State Department of Labor runs unemployment insurance. If you lost your job through no fault of your own, you may qualify.
Here's how it works.
- File a claim online at https://dol.ny.gov/unemployment/unemployment-insurance-assistance or call the Telephone Claims Center at 888.209.8124, Monday to Friday, 8 am to 5 pm.
- After you file, you must also claim weekly benefits, called certifying, for each week you're out of work. You can certify online or by phone at 888.581.5812.
- Look for work and keep a Work Search Record every week. DOL says you must do at least three work search activities each week.
- Heads up: DOL says it is upgrading its unemployment system starting Monday, November 2, 2026 at 5 pm, and payments may be delayed. Check its updates page before then.
Source (As of October 22, 2026): https://dol.ny.gov/unemployment/unemployment-insurance-assistance and https://dol.ny.gov/unemployment-insurance-contact/
Before you file for unemployment, gather what you can
Losing a job doesn't say anything bad about you. It's a season, and seasons change. One phone call at a time, friend.
From the Bunklow team
How does New York unemployment work after I file?
It can feel like a lot of rules at once. Here's the path, in plain words, from DOL.
After you file, step by step
- Certify for weekly benefits every week you're out of work, online or by phone at 888.581.5812.
- Do at least three work search activities each week.
- Write each one in your Work Search Record: the date, the employer, how you contacted them and the job. You can keep it online in DOL's JobZone, or on paper.
- Keep proof, like a printout of an online application or an email you sent.
- Watch your mail and your online account, and answer every letter by its deadline.
Working part time while you look
- DOL uses an hours based rule. You can still get some benefits in a week you work 30 hours or fewer, if you earn less than the maximum benefit rate.
- Report your hours honestly when you certify. DOL says 0 to 10 hours means no cut to your benefit, 11 to 16 hours cuts it by 25 percent, 17 to 21 hours by 50 percent, 22 to 30 hours by 75 percent, and more than 30 hours means no benefit that week.
Source (As of October 22, 2026): https://dol.ny.gov/partial-unemployment and https://dol.ny.gov/work-search
Who qualifies
- Generally, you must be out of work, or working fewer hours, through no fault of your own, and be able, available and looking for work each week. DOL decides each claim.
- Got SNAP? DOL notes that getting or filing for unemployment may excuse you from the SNAP work rules. Ask your SNAP office.

Keep your log
DOL can ask to see your Work Search Record. A simple notebook, a phone note, or JobZone works great!
What if I have a disability?
ACCES VR, part of the New York State Education Department, helps New Yorkers with disabilities get ready for work, find a job and keep it. Here's how to start.
- Fill out the ACCES VR application online, by email or by mail. It goes to the district office for your ZIP code.
- Call 800.222.5627 (800.222.JOBS) to find your nearest office.
- If you're blind or have low vision, the NYS Commission for the Blind also helps. Ask ACCES VR or 211 to connect you.
Source (As of October 22, 2026): https://www.acces.nysed.gov/vr/vrapply
Say you have a back injury
Say a back injury means you can't lift heavy boxes anymore, and you want a different kind of job. You could apply to ACCES VR, or call 800.222.5627 and ask how to start.
At the same time, you could visit a Career Center to look at training for jobs that fit what you can do now.
This is an example to show how it can work. It is not about a real person, and every situation is different.
Can I get a job if I have a record?
Yes, many people do, and New York has some real protections.
- Clean Slate Act. New York's Clean Slate Act took effect on November 16, 2024. Eligible misdemeanor convictions are sealed automatically three years after sentencing or release, and eligible felony convictions after eight years, if there are no new charges and you're not on probation or parole. The courts have until November 16, 2027 to finish sealing older records. Most employers can't ask about or use sealed convictions, though some jobs with fingerprint checks still can. Source (As of October 22, 2026): https://www.nycourts.gov/FORMS/criminal-record-sealing.shtml
- New York City Fair Chance Act. In New York City, most employers can't ask about or consider your conviction history until after they make a conditional job offer. If they want to take the offer back because of your record, they must give you a fair chance to respond first. Source (As of October 22, 2026): https://www.nyc.gov/site/cchr/law/fair-chance-act.page
- Reentry help. CareerOneStop, from the U.S. Department of Labor, has a no cost section for people with a record, with tips and a ReEntry Program Finder. Source (As of October 22, 2026): https://www.careeronestop.org/JusticeImpacted/default.aspx
- Need your ID first? See Guide 11, Getting ID and Documents Back. Want no cost legal help with your record? See Guide 13.

Practice your answer
Practice a short, honest answer about your record, then turn it toward what you learned and what you can do now. Saying it out loud a few times makes it so much easier. You've got this!
Where can I get no cost job training?

- Training money. Ask your Career Center about training help and on the job training.
- Apprenticeships. You earn a paycheck while you learn a trade. DOL runs New York State Registered Apprenticeship: https://dol.ny.gov/apprenticeship
- Job Corps, ages 16 to 24. Job Corps says it is a no cost career training and education program for young adults with low incomes, with no cost housing and meals while you train. Call 800.733.5627.
- SNAP job help. If you get SNAP, ask your county social services office, or HRA in New York City, about job and training help for SNAP members.
Source (As of October 22, 2026): https://www.jobcorps.gov/
How do I get ready for interviews?
- Write a simple resume. One page is fine. List your jobs, skills, and any training. Your Career Center can help at no cost.
- Plan the trip. Know the bus or subway route and leave early. Dial 211 to ask about ride help.
- Dress neat and clean. Need interview clothes? See Guide 5, Clothing and Hygiene.
- Bring copies. Your resume, your ID, and a list of references with phone numbers.
- Follow up. A short thank you call or email the next day helps you stand out.
What if my boss didn't pay me?
That's not okay, and New York can help. The Department of Labor's Division of Labor Standards takes complaints about unpaid or withheld wages.
- File a Labor Standards Complaint form (LS223) online or by mail. DOL also has a Wage Theft Hub with more help.
- Need help with the form? Call 888.469.7365.
- Don't wait. DOL generally takes complaints within three years of the work, and may take some up to six years. A lawsuit in court generally has a six year deadline.
Source (As of October 22, 2026): https://dol.ny.gov/unpaidwithheld-wages-and-wage-supplements
Before you file a wage claim, gather what you can
What should I know about work in New York?
New York has strong rules to protect workers. Here are the big ones, from the state's own pages.
- Minimum wage. The New York State Department of Labor says the minimum wage is $17.00 an hour in New York City, Long Island and Westchester County, and $16.00 an hour in the rest of the state. DOL says these rates stay the same on January 1, 2027. Tipped hospitality workers can be paid a lower cash wage, but only if tips make up the difference.
- Overtime. DOL says a standard work week is 40 hours, and most workers must be paid time and a half, 1.5 times their regular pay, for hours over 40.
- Paid sick leave. New York State says employers with 100 or more workers must give up to 56 hours of paid sick leave a year, and employers with 5 to 99 workers must give up to 40 hours. Very small employers must give up to 40 hours, paid or unpaid, depending on their income. You earn at least 1 hour for every 30 hours you work.
- Sick or safe. You can use sick leave if you or a family member you care for is sick, or for "safe" reasons. The state's paid sick leave page explains what counts.
- Paid prenatal leave. Since January 1, 2025, DOL says private sector workers, full time or part time, get 20 hours of paid prenatal leave a year for pregnancy care visits. Your boss can't ask for your medical details or records.
Source (As of October 22, 2026): https://dol.ny.gov/minimum-wage and https://www.ny.gov/programs/new-york-paid-sick-leave and https://dol.ny.gov/system/files/documents/2024/12/p695-paid-prenatal-leave-law-employee-12-10-24.pdf
Keep your own work record
How to ask for sick or prenatal leave
"I need to use my paid sick leave on [day] for a health reason."
"I'm using my paid prenatal leave for a pregnancy appointment on [day], from [time] to [time]."
"Can you tell me how many hours of sick leave I have left?"

You don't have to explain
For prenatal leave, the state says you don't have to share private health details. If your pay looks wrong, call the DOL wage claim help line at 888.469.7365.
Questions people ask a lot
Are Career Centers really at no cost?
Yes. Career Center and Workforce1 job search help is at no cost. Ask your center what they offer.
How often do I certify for unemployment?
Every week you're out of work. DOL says you must claim weekly benefits for each week, online or by phone at 888.581.5812.
How many job contacts do I need each week?
DOL says at least three work search activities each week, written in your Work Search Record.
How do I start with ACCES VR?
Apply online, by email or by mail, or call 800.222.5627 to find your office.
Can I get job help if I don't have a home address?
Yes, you can still ask. Tell the Career Center your situation and ask how they can reach you by phone or email.
Federal help (works in every state)
Here are some places to start.
American Job Centers (U.S. Department of Labor)
What it offers About 2,300 no cost job centers across the country. Job search help, job referrals and placement help. Veterans get priority referrals to jobs and training.
How to reach Find one near you: https://www.careeronestop.org/LocalHelp/AmericanJobCenters/find-american-job-centers.aspx. Call 1 877 US 2JOBS (877.872.5627).
Source https://www.dol.gov/agencies/eta/american-job-centers
Last checked October 16, 2026
Other local groups may also help.
New York State
Here are some places to start.
New York State Career Centers
What it offers No cost help with your job search, in person and online. Use the state's Career Center locator to find yours by region or county.
How to reach Find a career center: https://dol.ny.gov/career-centers. If the SNAP work rule applies to you, see Guide 4.
Source https://dol.ny.gov/career-centers
Last checked October 16, 2026
NYS Job Bank and job search tools
What it offers The state Department of Labor's job search page links to the NYS Job Bank, a list of immediate openings, and a Virtual Career Center.
How to reach NYS Job Bank: https://myjobsny.usnlx.com/. Immediate openings: https://nyhirenow.usnlx.com/. Virtual Career Center: https://dol.ny.gov/virtual-career-center-ind
Source https://dol.ny.gov/find-job-0
Last checked October 16, 2026
Other local groups may also help.
New York City (all five boroughs)
Here are some places to start.
New York City: Workforce1 Career Centers
What it offers 18 no cost career centers across the five boroughs. One on one help to find jobs that fit, prepare for interviews, and get no cost training. Open to anyone 18 or older who is legally allowed to work in the U.S. Services in 25 languages besides English. Some centers have extra help for Veterans, young adults 18 to 24, and people who were involved with the justice system.
How to reach Call 311 to learn more. Online: nyc.gov/getwork. Appointments are usually Monday to Friday, 9 am to 5 pm. Hours vary by center.
Source https://www.nyc.gov/es/employment/programs/workforce1
Last checked October 16, 2026
Workforce1 Career Centers
What it offers No cost job search help, job openings, hiring events and training, at Workforce1 Career Centers in every borough, from NYC Small Business Services.
How to reach https://www.nyc.gov/site/sbs/careers/find-a-job.page or call 311.
Source https://www.nyc.gov/site/sbs/careers/find-a-job.page
Last checked October 16, 2026
Other local groups may also help.
Suffolk County
Here are some places to start.
The Employment Career Center at Suffolk County Department of Labor
What it offers A New York State career center for Suffolk County job seekers, Monday to Friday, 8:30 am to 5:00 pm. Reachable by bus.
How to reach 725 Veterans Memorial Highway, Hauppauge. Call 631.853.6600.
Source https://dol.ny.gov/location/employment-career-center-suffolk-county-department-labor
Last checked October 18, 2026
Other local groups may also help.
Westchester County
Here are some places to start.
White Plains Career Center (Westchester Putnam Career Center Network)
What it offers No cost job search help from the Westchester Putnam Career Center Network and the New York State Department of Labor, Monday to Friday, 8:30 am to 5:00 pm. No cost parking.
How to reach 120 Bloomingdale Road, White Plains. Career Center Network 914.995.3910. NYS DOL White Plains Career Center 914.997.9522.
Source https://dol.ny.gov/location/white-plains-career-center
Last checked October 18, 2026
Other local groups may also help.
Erie County (Buffalo)
Here are some places to start.
Buffalo Career Center
What it offers A New York State Career Center with no cost services to help you in your job search. Find the address and hours on the DOL Career Center locator.
How to reach https://dol.ny.gov/career-centers (choose Erie County).
Source https://dol.ny.gov/career-centers
Last checked October 16, 2026
Other local groups may also help.
Monroe County (Rochester)
Here are some places to start.
RochesterWorks
What it offers One stop career centers for youth and adult job seekers in Rochester and Monroe County, with career advising, training help and a Youth Career Center.
How to reach 100 College Avenue, Suite 200, Rochester. 585.258.3500. https://www.rochesterworks.org/
Source https://www.rochesterworks.org/
Last checked October 16, 2026
Other local groups may also help.
Onondaga County (Syracuse)
Here are some places to start.
CNY Works
What it offers Job seeker services, a career exploration and training resource room, and youth services for ages 16 to 24.
How to reach 960 James Street, 1st Floor, Syracuse. 315.473.8250, Monday to Friday, 8:30 am to 4:30 pm. https://www.cnyworks.com/
Source https://www.cnyworks.com/
Last checked October 16, 2026
Other local groups may also help.
Albany County
Here are some places to start.
Career Central (Capital Region Workforce)
What it offers The career center for Albany County job seekers, Monday to Friday, 8:30 am to 4:30 pm.
How to reach 155 Washington Avenue, Third Floor, Albany. Call 518.462.7600 or email CapitalRegionWDB@capreg.org.
Source https://dol.ny.gov/location/career-central
Last checked October 18, 2026
Other local groups may also help.
Bring to the career center, if you can
My job plan for this week
Fill this in with a pen, or snap a photo and keep it on your phone. You've got this!
My job search
Calls I made
Key numbers to keep

Please let me know if you have any questions
If something in this guide is out of date, tell us and we'll fix it. I'm proud of you for taking this step. Make it a great day, friend!

About this guide
Made by the Bunklow team. No sign up, no paywall, no cost. Please share it with anyone who could use it. Bunklow does not run these programs and cannot speak for them. We list what each place says it offers and how to reach it, and you decide what to use. This is not a full list of every place that can help. Sources were first checked on October 16, 2026. New sources were added, and every link was checked again on October 18, 2026. If something has changed, please tell us so we can fix it. We are always happy to hear from you!
Please note. This guide shares general information only. It is not legal, financial, tax or professional advice. Laws vary by state and city. For advice about your situation, talk with a licensed professional.
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