Please note. This guide shares general information only. It is not legal, financial, tax or professional advice. Laws vary by state and city. For advice about your situation, talk with a licensed professional.
Hi friend. Thank you for your service. Whatever you're facing right now, a housing problem, a health need, or a rough patch, you earned support, and there are people in New York whose whole job is helping veterans like you.
Here is the easy first step: if you don't have a stable place to live, or think you might lose it soon, call the VA National Call Center for Homeless Veterans at 877.424.3838. It's at no cost and open 24/7.
A few things to know
- You choose. Use what feels right for you and skip anything that doesn't.
- Each place decides who it can serve. We share what each place says it offers and how to reach it. We can't promise benefits, housing or a spot in any program.
- Hours and details change. Call ahead when you can.
- This guide is for every veteran and family: women veterans, Guard and Reserve members, older veterans, veterans with disabilities, LGBTQ+ veterans, and spouses, children and survivors. If something is for one group, we say so.
- In danger right now? Call 911. In crisis? Dial 988 and press 1 for the Veterans Crisis Line, or text 838255.
VA says that if you're a veteran without stable housing, or you think you might lose your housing soon, VA can help. Call the National Call Center for Homeless Veterans at 877.424.3838 (877.4AID.VET), any time, day or night.
You can also chat with VA online.
VA homeless programs include:
- Supportive Services for Veteran Families (SSVF). VA says SSVF grants provide housing stability services to low income veteran families who are homeless or at imminent risk of becoming homeless.
- HUD VASH. A program from HUD and VA that pairs rental vouchers with VA case management.
Source (As of October 22, 2026): https://www.va.gov/homeless/nationalcallcenter.asp
What to do today, step by step
- Call 877.424.3838 and say you're a veteran who needs housing help.
- Tell them where you are and if you have a safe place to sleep tonight.
- Ask about SSVF, HUD VASH and the VA homeless program at your nearest VA medical center.
- Call the NYS Department of Veterans' Services at 888.838.7697, or your county veteran service agency, for no cost help with VA benefits.
- Keep your DD 214 or any discharge papers safe. If you lost them, see section 5.
- Write down every name and call back date.
What to say when you call
"Hi. I'm a veteran, and I [don't have a place to stay, or may lose my housing soon]."
"I'm in [your city or county]. Is there a safe place for me tonight?"
"Can you connect me with SSVF or the homeless program at my VA?"
"What papers will I need?"

Don't have your DD 214?
Don't let missing papers stop you from calling. Tell them what you have. A New York State Veterans Benefits Advisor or county veteran service officer can help you request your records. Easy peasy!
How do I get VA health care?

VA says you may be eligible for VA health care if you served in the active military, naval or air service and didn't get a dishonorable discharge. If you enlisted after September 7, 1980, or entered active duty after October 16, 1981, VA says you generally must have served 24 continuous months or the full period you were called to active duty, though some exceptions apply.
- Apply online at va.gov, by mail, or in person at a VA medical center.
- Apply by phone at 877.222.8387, Monday to Friday, 8 am to 8 pm Eastern.
Source (As of October 22, 2026): https://www.va.gov/health-care/eligibility/
Have these ready when you apply, if you can
You stood up for all of us. Now let us stand with you. Asking for help is part of the mission, friend.
From the Bunklow team
Who can help me with VA benefits at no cost?
The New York State Department of Veterans' Services (DVS) has Veterans Benefits Advisors, all veterans themselves, who walk you through New York's programs and will prepare and file your VA claim for you, at no cost.
- Call 888.838.7697 to talk with an advisor, or book a phone or video appointment online. You can also find an office near you on the DVS site.
- DVS Mobile Outreach Vans come to events across New York, and you can get the same help there as in an office.
- Every county also has a veteran service agency that helps at no cost. The county list later in this guide has some of them.
- VA's main information line, MyVA411, is open 24/7 at 800.698.2411.
- Beware of anyone who charges you to file a claim. DVS charges nothing.
Source (As of October 22, 2026): https://veterans.ny.gov/
Say you want to file a disability claim
Say you have hearing loss and back pain from your service, and you've never filed a claim. You could call DVS at 888.838.7697 and ask for an appointment with a Veterans Benefits Advisor. They can explain the steps and file the claim with you, at no cost.
You could also call your county veteran service agency and ask for help.
This is an example to show how it can work. It is not about a real person, and every situation is different. Source (As of October 22, 2026): https://veterans.ny.gov/
What kinds of VA claims can I ask about?
Here's a short version of the main types. An advisor can tell you which fit you.
- Disability compensation. This is for a health condition connected to your service, and it can mean a monthly payment. VA may send you to an exam to confirm the condition.
- Veterans pension. For veterans who served during a period of war, with income and assets under VA's limits.
- Survivor benefits. Dependency and Indemnity Compensation can help a surviving spouse when a veteran's death was connected to service. A survivors pension may help if the veteran served in wartime.
- PACT Act. If you were exposed to burn pits, Agent Orange or other toxins, you may qualify for care and benefits. Ask an advisor.
- Discharge upgrade. DVS can help you learn about asking for a discharge upgrade.
Source (As of October 22, 2026): https://veterans.ny.gov/ and https://www.va.gov/disability/
What to bring to your claims appointment
How do I get my discharge papers back?
If you lost your DD 214, you can request a copy of your military records from the National Archives. A New York State Veterans Benefits Advisor or county veteran service officer can help you ask for them.
Have your full name used in service, your service number or Social Security number, branch, and dates of service ready.
Source (As of October 22, 2026): https://www.archives.gov/veterans/military-service-records
Where can I get help if I'm struggling?

The Veterans Crisis Line is at no cost, private and open 24/7. Dial 988 and press 1, or text 838255.
You don't have to be enrolled in VA benefits or health care to call. Family members and friends can call, too.
- VA medical centers also offer mental health care. Ask your VA about walk in care.
Source (As of October 22, 2026): https://www.veteranscrisisline.net/
New York also has the Joseph P. Dwyer Veteran Peer Support Program, with at no cost, private peer support from fellow veterans for veterans, service members and families, in many counties. In New York City, the NYC Department of Veterans' Services runs the PFC Dwyer Veterans' Support Program.
Source (As of October 22, 2026): https://www.josephpdwyerpeerproject.org/ and https://www.nyc.gov/site/veterans/community/Dwyer-peer-to-peer-program.page

Tell them you served
When you call 211, a shelter or a food bank, mention that you're a veteran. Some places have extra help just for veterans. It never hurts to ask!
Where can I find work or legal help as a veteran?
- Jobs. Your local Career Center can help, so mention that you served. See Guide 6.
- Legal help. Some legal aid groups have projects just for veterans. Ask when you call. See Guide 13 for no cost legal help near you.
- College and training. New York's Veterans Tuition Award, from HESC, helps pay tuition at SUNY, CUNY, private colleges and approved vocational schools in New York, up to the cost of SUNY undergraduate tuition. It's for veterans with at least four years of active duty, or who served in combat or in the combat theaters of Vietnam, the Persian Gulf or Afghanistan, who were not dishonorably discharged and have lived in New York for 12 months in a row. There's no income limit, and part time study counts.
- To apply for college, file the FAFSA and TAP first, then the Veterans Tuition Award application. Questions? Call HESC at 888.697.4372.
Source (As of October 22, 2026): https://hesc.ny.gov/vta
Can I get VA help if I'm homeless right now?
Yes. VA says to call the National Call Center for Homeless Veterans at 877.424.3838, 24/7.
Who is eligible for VA health care?
VA says you may be eligible if you served in the active military, naval or air service and didn't receive a dishonorable discharge. Minimum service rules can apply.
Do I have to pay someone to file my VA claim?
No. The NYS Department of Veterans' Services and county veteran service agencies help at no cost. Beware of anyone who charges you to file a claim.
Is the Veterans Crisis Line only for veterans in VA care?
No. You don't have to be enrolled in VA benefits or health care. Family and friends can call too.
How do I apply for VA health care by phone?
Call 877.222.8387, Monday to Friday, 8 am to 8 pm Eastern.
Federal help (works in every state)
Here are some places to start.
VA National Call Center for Homeless Veterans
What it offers For Veterans who are homeless or at risk of losing housing. The VA strongly encourages you to call for help.
How to reach Call 877.424.3838 (877.4AID.VET).
Source https://www.va.gov/homeless/
Last checked October 16, 2026
Veterans Crisis Line
What it offers Confidential crisis support for Veterans.
How to reach Dial 988, then press 1.
Source https://www.va.gov/homeless/
Last checked October 16, 2026
VA benefits and VA health care lines
What it offers Questions about VA benefits or VA health care.
How to reach Benefits 800.827.1000. Health care 877.222.8387.
Source https://www.va.gov/homeless/
Last checked October 16, 2026
Other local groups may also help.
New York State
Here are some places to start.
NYS Department of Veterans' Services
What it offers Veterans Benefits Advisors, all Veterans themselves, can walk you through New York programs and prepare and file your claim with you. Phone, video or in person.
How to reach Call 888.838.7697 to make an appointment. Book online or find an office at https://veterans.ny.gov/office-locations
Source https://veterans.ny.gov/
Last checked October 16, 2026
NYS Veterans mobile outreach
What it offers Mobile outreach vans and events across New York where you can meet privately with a benefits advisor and do anything you could do in an office.
How to reach https://veterans.ny.gov/veterans-outreach-events-and-veteran-mobile-unit
Source https://veterans.ny.gov/
Last checked October 16, 2026
Request your discharge papers
What it offers If you need your separation documents, the state page shows how to request them from the National Archives.
How to reach https://veterans.ny.gov/separation-documents
Source https://veterans.ny.gov/
Last checked October 16, 2026
NYS housing and Vet Center pages
What it offers State pages on Veteran housing and on Vet Centers in New York.
How to reach veterans.ny.gov/housing and https://veterans.ny.gov/vet-centers-new-york-state
Source https://veterans.ny.gov/
Last checked October 16, 2026
NYS office finder
What it offers Outside NYC, on Long Island, in Westchester, Erie, Monroe or anywhere else, use the state office finder to find the nearest Veterans' Services office.
How to reach https://veterans.ny.gov/office-locations or call 888.838.7697
Source https://veterans.ny.gov/
Last checked October 16, 2026
Other local groups may also help.
New York City (all five boroughs)
Here are some places to start.
NYC Department of Veterans' Services: housing help
What it offers Helps Veterans who are homeless move into housing, and connects every Veteran to housing services. Includes the Veteran Housing Ladder guide, help with utility bills, a list of places for clothing and household goods, and eviction prevention answers.
How to reach Fill out the VetConnectNYC form and pick "Housing and Shelter." Start at nyc.gov/site/veterans/services/services.page
Source https://www.nyc.gov/site/veterans/services/housing.page
Last checked October 16, 2026
Vallone Veteran Resource Center Initiative
What it offers Citywide, in person help with benefits for Veterans, service members, caregivers, survivors and families, close to home and at no cost.
How to reach https://nyc.gov/site/veterans/initiatives/vallone-veteran-initiative.page
Source https://www.nyc.gov/site/veterans/index.page
Last checked October 16, 2026
James J. Peters VA Medical Center, Bronx
What it offers VA health care for veterans. Ask about the homeless program, mental health care and walk in help.
How to reach 130 West Kingsbridge Road, Bronx. 718.584.9000.
Last checked October 16, 2026
Brooklyn VA Medical Center
What it offers VA health care for veterans. Ask about the homeless program, mental health care and walk in help.
How to reach 800 Poly Place, Brooklyn. 718.836.6600.
Source https://www.va.gov/new-york-harbor-health-care/locations/brooklyn-va-medical-center/
Last checked October 16, 2026
St. Albans VA Medical Center, Queens
What it offers VA health care for veterans. Ask about the homeless program, mental health care and walk in help.
How to reach 179 00 Linden Boulevard, Queens. 718.526.1000.
Source https://www.va.gov/new-york-harbor-health-care/locations/st-albans-va-medical-center/
Last checked October 16, 2026
Other local groups may also help.
Suffolk County
Here are some places to start.
Dwyer Veteran Peer Support, Suffolk County
What it offers No cost, private peer support from fellow veterans for veterans, service members and families in Suffolk County.
How to reach 631.853.8345. https://www.josephpdwyerpeerproject.org/suffolk-county
Source https://www.josephpdwyerpeerproject.org/suffolk-county
Last checked October 16, 2026
Northport VA Medical Center
What it offers VA health care for veterans. Ask about the homeless program, mental health care and walk in help.
How to reach 79 Middleville Road, Building 200, Northport. 631.261.4400.
Source https://www.va.gov/northport-health-care/locations/northport-va-medical-center/
Last checked October 16, 2026
Other local groups may also help.
Westchester County
Here are some places to start.
Westchester County Veterans Service Agency
What it offers Help for veterans and their families applying for VA disability claims, pension, VA health care, burial benefits, state benefits, property tax exemptions and education help.
How to reach https://veterans.westchestergov.com/
Source https://veterans.westchestergov.com/
Last checked October 16, 2026
Franklin Delano Roosevelt VA Hospital, Montrose
What it offers VA health care for veterans. Ask about the homeless program, mental health care and walk in help.
How to reach 2094 Albany Post Road, Montrose. 914.737.4400.
Source https://www.va.gov/hudson-valley-health-care/locations/
Last checked October 16, 2026
Other local groups may also help.
Erie County (Buffalo)
Here are some places to start.
Erie County Veterans Service Agency
What it offers No cost help for veterans and families with VA and New York State benefits.
How to reach Rath County Office Building, 95 Franklin Street, Suite 800, Buffalo. 716.858.6363.
Source https://www3.erie.gov/veterans/
Last checked October 16, 2026
Buffalo VA Medical Center
What it offers VA health care for veterans. Ask about the homeless program, mental health care and walk in help.
How to reach 3495 Bailey Avenue, Buffalo. 716.834.9200.
Source https://www.va.gov/western-new-york-health-care/locations/buffalo-va-medical-center/
Last checked October 16, 2026
Other local groups may also help.
Monroe County (Rochester)
Here are some places to start.
Rochester VA Clinics
What it offers VA health care for veterans. Ask about the homeless program, mental health care and walk in help.
How to reach Rochester Calkins VA Clinic, 260 Calkins Road, and Clinton Crossings VA Clinic, 919 Westfall Road. 585.463.2600.
Source https://www.va.gov/finger-lakes-health-care/locations/
Last checked October 16, 2026
Other local groups may also help.
Onondaga County (Syracuse)
Here are some places to start.
Syracuse VA Medical Center
What it offers VA health care for veterans. Ask about the homeless program, mental health care and walk in help.
How to reach 800 Irving Avenue, Syracuse. 315.425.4400.
Source https://www.va.gov/syracuse-health-care/locations/syracuse-va-medical-center/
Last checked October 16, 2026
Other local groups may also help.
Albany County
Here are some places to start.
Stratton VA Medical Center, Albany
What it offers VA health care for veterans. Ask about the homeless program, mental health care and walk in help.
How to reach 113 Holland Avenue, Albany. 518.626.5000.
Last checked October 16, 2026
Other local groups may also help.
My veteran plan
Fill this in with a pen, or snap a photo and keep it on your phone. You've got this!
My plan
Calls I made
Key numbers to keep

Please let me know if you have any questions
If something in this guide is out of date, tell us and we'll fix it. Thank you again for your service. Make it a great day, friend!

About this guide
Made by the Bunklow team. No sign up, no paywall, no cost. Please share it with anyone who could use it. Bunklow does not run these programs and cannot speak for them. We list what each place says it offers and how to reach it, and you decide what to use. This is not a full list of every place that can help. Every source was checked on October 16, 2026. If something has changed, please tell us so we can fix it. We are always happy to hear from you!
Please note. This guide shares general information only. It is not legal, financial, tax or professional advice. Laws vary by state and city. For advice about your situation, talk with a licensed professional.
Affordable living. Simplified



