FIND HELP NEAR YOU · NEW YORK
GUIDE 9 · VETERANS
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FIND HELP NEAR YOU · NEW YORK

Veterans

Guide 9 of 14

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The short answer

Veterans without stable housing can call the VA National Call Center for Homeless Veterans at 877.424.3838, 24/7. The NYS Department of Veterans' Services files VA claims at no cost at 888.838.7697. In a crisis, dial 988 and press 1. This guide also covers VA health care, the Veterans Tuition Award and VA medical centers by county.

As of October 22, 2026. Made by the Bunklow team.

BunklowAffordable living. Simplified

Please note. This guide shares general information only. It is not legal, financial, tax or professional advice. Laws vary by state and city. For advice about your situation, talk with a licensed professional.

Hi friend. Thank you for your service. Whatever you're facing right now, a housing problem, a health need, or a rough patch, you earned support, and there are people in New York whose whole job is helping veterans like you.

Here is the easy first step: if you don't have a stable place to live, or think you might lose it soon, call the VA National Call Center for Homeless Veterans at 877.424.3838. It's at no cost and open 24/7.

VA
Homeless or at risk?877.424.3838, 24/7.
VCL
Veterans Crisis LineDial 988, then press 1.
HC
VA health careApply: 877.222.8387.
DVS
NYS Veterans' ServicesCall 888.838.7697.
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A few things to know

What if I'm a veteran without a place to live?

What if I'm a veteran without a place to live?

VA says that if you're a veteran without stable housing, or you think you might lose your housing soon, VA can help. Call the National Call Center for Homeless Veterans at 877.424.3838 (877.4AID.VET), any time, day or night.

You can also chat with VA online.

VA homeless programs include:

Source (As of October 22, 2026): https://www.va.gov/homeless/nationalcallcenter.asp

What to do today, step by step

  1. Call 877.424.3838 and say you're a veteran who needs housing help.
  2. Tell them where you are and if you have a safe place to sleep tonight.
  3. Ask about SSVF, HUD VASH and the VA homeless program at your nearest VA medical center.
  4. Call the NYS Department of Veterans' Services at 888.838.7697, or your county veteran service agency, for no cost help with VA benefits.
  5. Keep your DD 214 or any discharge papers safe. If you lost them, see section 5.
  6. Write down every name and call back date.
SAY IT LIKE THIS

What to say when you call

"Hi. I'm a veteran, and I [don't have a place to stay, or may lose my housing soon]."

"I'm in [your city or county]. Is there a safe place for me tonight?"

"Can you connect me with SSVF or the homeless program at my VA?"

"What papers will I need?"

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Don't have your DD 214?

Don't let missing papers stop you from calling. Tell them what you have. A New York State Veterans Benefits Advisor or county veteran service officer can help you request your records. Easy peasy!

How do I get VA health care?

The Bronx VA Medical Center. VA has medical centers and clinics across New York.
The Bronx VA Medical Center. VA has medical centers and clinics across New York.

VA says you may be eligible for VA health care if you served in the active military, naval or air service and didn't get a dishonorable discharge. If you enlisted after September 7, 1980, or entered active duty after October 16, 1981, VA says you generally must have served 24 continuous months or the full period you were called to active duty, though some exceptions apply.

Source (As of October 22, 2026): https://www.va.gov/health-care/eligibility/

Have these ready when you apply, if you can

You stood up for all of us. Now let us stand with you. Asking for help is part of the mission, friend.

From the Bunklow team

Who can help me with VA benefits at no cost?

The New York State Department of Veterans' Services (DVS) has Veterans Benefits Advisors, all veterans themselves, who walk you through New York's programs and will prepare and file your VA claim for you, at no cost.

Source (As of October 22, 2026): https://veterans.ny.gov/

EXAMPLE

Say you want to file a disability claim

Say you have hearing loss and back pain from your service, and you've never filed a claim. You could call DVS at 888.838.7697 and ask for an appointment with a Veterans Benefits Advisor. They can explain the steps and file the claim with you, at no cost.

You could also call your county veteran service agency and ask for help.

This is an example to show how it can work. It is not about a real person, and every situation is different. Source (As of October 22, 2026): https://veterans.ny.gov/

What kinds of VA claims can I ask about?

Here's a short version of the main types. An advisor can tell you which fit you.

Source (As of October 22, 2026): https://veterans.ny.gov/ and https://www.va.gov/disability/

What to bring to your claims appointment

How do I get my discharge papers back?

If you lost your DD 214, you can request a copy of your military records from the National Archives. A New York State Veterans Benefits Advisor or county veteran service officer can help you ask for them.

Have your full name used in service, your service number or Social Security number, branch, and dates of service ready.

Source (As of October 22, 2026): https://www.archives.gov/veterans/military-service-records

Where can I get help if I'm struggling?

You don't have to carry it alone.
You don't have to carry it alone.

The Veterans Crisis Line is at no cost, private and open 24/7. Dial 988 and press 1, or text 838255.

You don't have to be enrolled in VA benefits or health care to call. Family members and friends can call, too.

Source (As of October 22, 2026): https://www.veteranscrisisline.net/

New York also has the Joseph P. Dwyer Veteran Peer Support Program, with at no cost, private peer support from fellow veterans for veterans, service members and families, in many counties. In New York City, the NYC Department of Veterans' Services runs the PFC Dwyer Veterans' Support Program.

Source (As of October 22, 2026): https://www.josephpdwyerpeerproject.org/ and https://www.nyc.gov/site/veterans/community/Dwyer-peer-to-peer-program.page

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Tell them you served

When you call 211, a shelter or a food bank, mention that you're a veteran. Some places have extra help just for veterans. It never hurts to ask!

Where can I find work or legal help as a veteran?

Source (As of October 22, 2026): https://hesc.ny.gov/vta

Can I get VA help if I'm homeless right now?

Yes. VA says to call the National Call Center for Homeless Veterans at 877.424.3838, 24/7.

Who is eligible for VA health care?

VA says you may be eligible if you served in the active military, naval or air service and didn't receive a dishonorable discharge. Minimum service rules can apply.

Do I have to pay someone to file my VA claim?

No. The NYS Department of Veterans' Services and county veteran service agencies help at no cost. Beware of anyone who charges you to file a claim.

Is the Veterans Crisis Line only for veterans in VA care?

No. You don't have to be enrolled in VA benefits or health care. Family and friends can call too.

How do I apply for VA health care by phone?

Call 877.222.8387, Monday to Friday, 8 am to 8 pm Eastern.

Federal help (works in every state)

Here are some places to start.

VA National Call Center for Homeless Veterans

What it offers For Veterans who are homeless or at risk of losing housing. The VA strongly encourages you to call for help.

How to reach Call 877.424.3838 (877.4AID.VET).

Source https://www.va.gov/homeless/

Last checked October 16, 2026

Veterans Crisis Line

What it offers Confidential crisis support for Veterans.

How to reach Dial 988, then press 1.

Source https://www.va.gov/homeless/

Last checked October 16, 2026

VA benefits and VA health care lines

What it offers Questions about VA benefits or VA health care.

How to reach Benefits 800.827.1000. Health care 877.222.8387.

Source https://www.va.gov/homeless/

Last checked October 16, 2026

Other local groups may also help.

New York State

Here are some places to start.

NYS Department of Veterans' Services

What it offers Veterans Benefits Advisors, all Veterans themselves, can walk you through New York programs and prepare and file your claim with you. Phone, video or in person.

How to reach Call 888.838.7697 to make an appointment. Book online or find an office at https://veterans.ny.gov/office-locations

Source https://veterans.ny.gov/

Last checked October 16, 2026

NYS Veterans mobile outreach

What it offers Mobile outreach vans and events across New York where you can meet privately with a benefits advisor and do anything you could do in an office.

How to reach https://veterans.ny.gov/veterans-outreach-events-and-veteran-mobile-unit

Source https://veterans.ny.gov/

Last checked October 16, 2026

Request your discharge papers

What it offers If you need your separation documents, the state page shows how to request them from the National Archives.

How to reach https://veterans.ny.gov/separation-documents

Source https://veterans.ny.gov/

Last checked October 16, 2026

NYS housing and Vet Center pages

What it offers State pages on Veteran housing and on Vet Centers in New York.

How to reach veterans.ny.gov/housing and https://veterans.ny.gov/vet-centers-new-york-state

Source https://veterans.ny.gov/

Last checked October 16, 2026

NYS office finder

What it offers Outside NYC, on Long Island, in Westchester, Erie, Monroe or anywhere else, use the state office finder to find the nearest Veterans' Services office.

How to reach https://veterans.ny.gov/office-locations or call 888.838.7697

Source https://veterans.ny.gov/

Last checked October 16, 2026

Other local groups may also help.

New York City (all five boroughs)

Here are some places to start.

NYC Department of Veterans' Services: housing help

What it offers Helps Veterans who are homeless move into housing, and connects every Veteran to housing services. Includes the Veteran Housing Ladder guide, help with utility bills, a list of places for clothing and household goods, and eviction prevention answers.

How to reach Fill out the VetConnectNYC form and pick "Housing and Shelter." Start at nyc.gov/site/veterans/services/services.page

Source https://www.nyc.gov/site/veterans/services/housing.page

Last checked October 16, 2026

Vallone Veteran Resource Center Initiative

What it offers Citywide, in person help with benefits for Veterans, service members, caregivers, survivors and families, close to home and at no cost.

How to reach https://nyc.gov/site/veterans/initiatives/vallone-veteran-initiative.page

Source https://www.nyc.gov/site/veterans/index.page

Last checked October 16, 2026

James J. Peters VA Medical Center, Bronx

What it offers VA health care for veterans. Ask about the homeless program, mental health care and walk in help.

How to reach 130 West Kingsbridge Road, Bronx. 718.584.9000.

Source https://www.va.gov/bronx-health-care/locations/james-j-peters-department-of-veterans-affairs-medical-center/

Last checked October 16, 2026

Brooklyn VA Medical Center

What it offers VA health care for veterans. Ask about the homeless program, mental health care and walk in help.

How to reach 800 Poly Place, Brooklyn. 718.836.6600.

Source https://www.va.gov/new-york-harbor-health-care/locations/brooklyn-va-medical-center/

Last checked October 16, 2026

St. Albans VA Medical Center, Queens

What it offers VA health care for veterans. Ask about the homeless program, mental health care and walk in help.

How to reach 179 00 Linden Boulevard, Queens. 718.526.1000.

Source https://www.va.gov/new-york-harbor-health-care/locations/st-albans-va-medical-center/

Last checked October 16, 2026

Other local groups may also help.

Suffolk County

Here are some places to start.

Dwyer Veteran Peer Support, Suffolk County

What it offers No cost, private peer support from fellow veterans for veterans, service members and families in Suffolk County.

How to reach 631.853.8345. https://www.josephpdwyerpeerproject.org/suffolk-county

Source https://www.josephpdwyerpeerproject.org/suffolk-county

Last checked October 16, 2026

Northport VA Medical Center

What it offers VA health care for veterans. Ask about the homeless program, mental health care and walk in help.

How to reach 79 Middleville Road, Building 200, Northport. 631.261.4400.

Source https://www.va.gov/northport-health-care/locations/northport-va-medical-center/

Last checked October 16, 2026

Other local groups may also help.

Westchester County

Here are some places to start.

Westchester County Veterans Service Agency

What it offers Help for veterans and their families applying for VA disability claims, pension, VA health care, burial benefits, state benefits, property tax exemptions and education help.

How to reach https://veterans.westchestergov.com/

Source https://veterans.westchestergov.com/

Last checked October 16, 2026

Franklin Delano Roosevelt VA Hospital, Montrose

What it offers VA health care for veterans. Ask about the homeless program, mental health care and walk in help.

How to reach 2094 Albany Post Road, Montrose. 914.737.4400.

Source https://www.va.gov/hudson-valley-health-care/locations/

Last checked October 16, 2026

Other local groups may also help.

Erie County (Buffalo)

Here are some places to start.

Erie County Veterans Service Agency

What it offers No cost help for veterans and families with VA and New York State benefits.

How to reach Rath County Office Building, 95 Franklin Street, Suite 800, Buffalo. 716.858.6363.

Source https://www3.erie.gov/veterans/

Last checked October 16, 2026

Buffalo VA Medical Center

What it offers VA health care for veterans. Ask about the homeless program, mental health care and walk in help.

How to reach 3495 Bailey Avenue, Buffalo. 716.834.9200.

Source https://www.va.gov/western-new-york-health-care/locations/buffalo-va-medical-center/

Last checked October 16, 2026

Other local groups may also help.

Monroe County (Rochester)

Here are some places to start.

Rochester VA Clinics

What it offers VA health care for veterans. Ask about the homeless program, mental health care and walk in help.

How to reach Rochester Calkins VA Clinic, 260 Calkins Road, and Clinton Crossings VA Clinic, 919 Westfall Road. 585.463.2600.

Source https://www.va.gov/finger-lakes-health-care/locations/

Last checked October 16, 2026

Other local groups may also help.

Onondaga County (Syracuse)

Here are some places to start.

Syracuse VA Medical Center

What it offers VA health care for veterans. Ask about the homeless program, mental health care and walk in help.

How to reach 800 Irving Avenue, Syracuse. 315.425.4400.

Source https://www.va.gov/syracuse-health-care/locations/syracuse-va-medical-center/

Last checked October 16, 2026

Other local groups may also help.

Albany County

Here are some places to start.

Stratton VA Medical Center, Albany

What it offers VA health care for veterans. Ask about the homeless program, mental health care and walk in help.

How to reach 113 Holland Avenue, Albany. 518.626.5000.

Source https://www.va.gov/albany-health-care/locations/samuel-s-stratton-department-of-veterans-affairs-medical-center/

Last checked October 16, 2026

Other local groups may also help.

My veteran plan

Fill this in with a pen, or snap a photo and keep it on your phone. You've got this!

My plan

My county veteran service office and phone
My VA medical center or clinic
Where my DD 214 is
VA health care applied on
SSVF or HUD VASH contact
My next appointment

Calls I made

Who I called, and when
What they said
Call back on
Who I called, and when
What they said
Call back on

Key numbers to keep

✂ cut along the line and keep it with you
Emergency911
Veterans Crisis Line988, then press 1
Veterans Crisis Line text838255
Homeless veterans, 24/7877.424.3838
VA health care applications877.222.8387
MyVA411, 24/7800.698.2411
NYS Veterans' Services888.838.7697
VA benefits800.827.1000
HESC, Veterans Tuition Award888.697.4372
Erie County Veterans Service Agency716.858.6363
Any local help, 24/7211
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Please let me know if you have any questions

If something in this guide is out of date, tell us and we'll fix it. Thank you again for your service. Make it a great day, friend!

About this guide

Made by the Bunklow team. No sign up, no paywall, no cost. Please share it with anyone who could use it. Bunklow does not run these programs and cannot speak for them. We list what each place says it offers and how to reach it, and you decide what to use. This is not a full list of every place that can help. Every source was checked on October 16, 2026. If something has changed, please tell us so we can fix it. We are always happy to hear from you!

Please note. This guide shares general information only. It is not legal, financial, tax or professional advice. Laws vary by state and city. For advice about your situation, talk with a licensed professional.

Affordable living. Simplified

Last updated October 16, 2026

Photo Credits

Every photo in this guide, listed by page. Changes we made are noted for each photo.

PagePhoto, author, license, source, changes
1Statue of Liberty, NY
William Warby
CC BY 2.0 creativecommons.org/licenses/by/2.0
commons.wikimedia.org/wiki/File:Statue_of_Liberty,_NY.jpg
Cropped, color fade added; print version lightened
3American Flag Waving on a Flag Pole
Noah Wulf
CC BY-SA 4.0 creativecommons.org/licenses/by-sa/4.0
commons.wikimedia.org/wiki/File:American_Flag_Waving_on_a_Flag_Pole.jpg
Cropped, color fade added
4Bronx VA Hospital from Exterior Street
RoySmith
CC BY-SA 4.0 creativecommons.org/licenses/by-sa/4.0
commons.wikimedia.org/wiki/File:Bronx_VA_Hospital_from_Exterior_Street.jpg
Cropped
6Hands holding a cup of coffee, Quebec City
Wilfredor
CC0 creativecommons.org/publicdomain/zero/1.0
commons.wikimedia.org/wiki/File:Hands_holding_a_cup_of_coffee,_Quebec_City.jpg
Cropped

Photos marked CC BY-SA are shared, as changed here, under that same license.

Photo credits

Photos marked CC BY-SA are shared, as changed here, under that same license.

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