FIND HELP NEAR YOU · NORTH CAROLINA
GUIDE 6 · JOBS AND JOB TRAINING
BunklowGuide 6: Jobs and Job TrainingDownload the PDF
The black and white spiral Cape Hatteras Lighthouse on the Outer Banks of North Carolina
FIND HELP NEAR YOU · NORTH CAROLINA

Jobs and Job Training

Guide 6 of 14

Real help, checked by hand. No sign up.

The short answer

In North Carolina, NCWorks Career Centers help with jobs and training, and DES handles unemployment through MyNCUIBenefits. This guide also covers Work First and job help for people with a record.

As of October 22, 2026. Made by the Bunklow team.

BunklowAffordable living. Simplified

Please note. This guide shares general information only. It is not legal, financial, tax or professional advice. Laws vary by state and city. For advice about your situation, talk with a licensed professional.

Hi friend. Looking for work can feel like a lot, especially when other things are hard too. I'm really glad you picked this up. North Carolina has help for finding a job, getting training and filing for unemployment.

Here is the easy first step: go to NCWorks.gov to find an NCWorks Career Center near you. We'll walk through the rest together.

NCW
NCWorksFind a center at NCWorks.gov.
DES
Unemployment888.737.0259
211
Dial 211Other local help, 24/7.
988
In crisis?Call or text 988.
Bunkly tip: Bunkly says hi and explains how this guide works (0:25). Tap play for sound. Captions included.

A few things to know

What is NCWorks?

What is NCWorks?

NCWorks Career Centers help people across the state find jobs and training. You can get help with job searches, resumes, interview practice, job fairs and training programs, and use computers and the internet at no cost.

Special programs serve veterans, young adults and people with a justice history. Find your center and register at NCWorks.gov.

Source (As of October 22, 2026): https://www.ncworks.gov/

How to start, step by step

  1. Go to NCWorks.gov, or ask 211 for the NCWorks Career Center nearest you.
  2. Go in, or call, and say you're looking for work or training.
  3. Ask about help with resumes, interviews and job leads.
  4. Ask about training programs, and if any help pays for them.
  5. Write down your next appointment and who you talked to.
SAY IT LIKE THIS

What to say when you call

"Hi. I'm looking for work in (town or county)."

"I've done (type of work) before, and I'm open to (kinds of jobs)."

"Do you have training programs I could join?"

"Can I make an appointment to meet with someone?"

Bunkly, the Bunklow mascot
BUNKLY TIP

Bring your story

Write down your past jobs, even short ones. Life experience counts, my friend.

How do I file for unemployment?

If you lost your job through no fault of your own, you may be able to get unemployment benefits from the NC Division of Employment Security (DES). You file and manage your claim online through a MyNCUIBenefits account.

To reach the UI Support Center, call 888.737.0259, Monday to Friday, 8 am to 5 pm.

Source (As of October 22, 2026): https://des.nc.gov/need-help/contact-us

A CATS bus in Charlotte
A CATS bus in Charlotte

Can I get cash help while I look?

Work First gives temporary cash help and work support to families with children. NCDHHS says families can get benefits for up to 24 months after moving into the work part of the program.

Apply at your county DSS or on ePASS.

Source (As of October 22, 2026): https://www.ncdhhs.gov/divisions/social-services/work-first-family-assistance

Things to have for a job search

What if I have a record?

Having a record can make things harder, but it doesn't mean you can't find work. NCWorks has special programs for people with a justice history.

Legal Aid of North Carolina may be able to help with clearing a record; call 866.219.5262.

Sources: https://www.ncworks.gov/ and https://legalaidnc.org/

EXAMPLE

Say you were laid off from a warehouse job in Charlotte

You could file for unemployment through MyNCUIBenefits, then visit an NCWorks Career Center for job leads and training. If money is tight, you'd apply for Food and Nutrition Services on ePASS too. One step at a time.

Questions people ask a lot

Can I get help if I don't have a computer?

Yes. NCWorks Career Centers and libraries have computers you can use.

Can I get training if I'm already working?

Ask NCWorks. Some programs help people move to a better job.

What if I don't have an address?

You can still get help. Ask where you can get mail.

What if I'm a veteran?

Tell NCWorks. Veterans may get extra help. See guide 9 too.

Bunkly, the Bunklow mascot
BUNKLY TIP

Every step counts

Looking for work takes courage. Keep going, my friend. You've got this!

How do I make the most of each call?

Calling for help can feel like a lot. A little planning makes each call easier, and you'll get further, faster.

SAY IT LIKE THIS

If you get put on hold or cut off

"Hi, I was just talking with someone about (what you need), and we got cut off."

"Can you help me pick up where we left off?"

"Is there a direct number I can use if this happens again?"

Bunkly, the Bunklow mascot
BUNKLY TIP

Keep going, friend

If one place can't help, ask them who can. Each call gets you closer.

What if I'm told no, or put on a waitlist?

A no from one place isn't a no from everyone. Programs have different rules, funds and space, and things change from week to week.

Keep your papers safe

Bunkly, the Bunklow mascot
BUNKLY TIP

You're doing great

Asking for help, and asking again, takes strength. I'm cheering you on every step of the way.

Who can I call in my county?

Who can I call in my county?

Here is help that works across North Carolina, then job help in the biggest counties, then a county DSS list for other counties. Call ahead for hours.

North Carolina

Here are some places to start.

NCWorks Career Centers

What it offers No cost help with career guidance, job search, resumes and cover letters, interview practice, job fairs, training programs, and no cost computer and internet access. Special programs serve Veterans, young adults and people with a justice history.

How to reach Find your center and register at https://www.ncworks.gov/ Then set up an appointment.

Source https://www.commerce.nc.gov/jobs-training/resources-job-seekers/ncworks-career-centers

Last checked October 22, 2026

NC 211 (United Way of North Carolina)

What it offers Private, no cost help line and online search for local help with housing, food, bills, health care and more. Open 24/7, in most languages.

How to reach Dial 211 or call 888.892.1162. Search or chat at https://nc211.org/

Source https://nc211.org/

Last checked October 22, 2026

NCDHHS Customer Service Center and county social services

What it offers Each of North Carolina's 100 counties has a local Department of Social Services (DSS). That is where Food and Nutrition Services (SNAP), Work First, energy help and Medicaid are handled. You can also apply online at ePASS.

How to reach Call the NCDHHS Customer Service Center at 800.662.7030, or use the Local DSS Directory to find your county office. Apply online at https://epass.nc.gov/

Source https://www.ncdhhs.gov/divisions/social-services/local-dss-directory

Last checked October 22, 2026

Other local groups may also help.

Mecklenburg County (Charlotte)

Here are some places to start.

Charlotte Works

What it offers The workforce board for the Charlotte area. It oversees the local NCWorks Career Centers and NextGen youth programs and helps job seekers build skills.

How to reach Call 980.201.3256. 8601 McAlpine Park Drive, Charlotte, NC 28211. Online: https://www.charlotteworks.com/

Source https://www.charlottenc.gov/Growth-and-Development/Office-of-Workforce-Development/Program-Directory/Charlotte-Works

Last checked October 22, 2026

Charlotte Center for Legal Advocacy: record and license help

What it offers No cost legal help that can clear some barriers to work, including criminal record expunction and driver's license restoration, for people who qualify.

How to reach Call 704.376.1600. Online intake is linked from https://charlottelegaladvocacy.org/

Source https://charlottelegaladvocacy.org/

Last checked October 22, 2026

The Relatives On Ramp Resource Center

What it offers Drop in services for young people ages 16 to 24.

How to reach 2219 Freedom Drive, Charlotte, NC 28208. Call 704.344.1111.

Source https://therelatives.org/ and https://cit.mecknc.gov/Resources/Child-and-Adolescent/The-Relatives-Youth-Crisis-Shelter

Last checked October 22, 2026

Other local groups may also help.

Wake County (Raleigh)

Here are some places to start.

NCWorks Career Center, Swinburne (Raleigh)

What it offers Computer access, printing and faxing, phone use, resume review, career assessments, practice interviews, job search help, workshops, and help applying for training funds, including training through partners such as Wake Technical Community College.

How to reach 220 Swinburne St., Room 3181, 3rd Floor, Raleigh, NC 27610. Monday to Thursday, 9 am to 5 pm; Friday, 9 am to 2 pm. Call 919.250.3770 or email EmploymentFNS@wake.gov.

Source https://www.wake.gov/departments-government/health-human-services/programs-assistance/employment-assistance/ncworks-career-center

Last checked October 22, 2026

NCWorks at Wake County regional centers

What it offers Job help at county regional centers. Call to confirm services and hours.

How to reach NCWorks Career Center at the Northern Regional Center, Wake Forest: 919.562.6379. NCWorks Career Center at the Southern Regional Center, Fuquay-Varina: 919.557.1002. Eastern Regional Center, Zebulon: 919.404.3900.

Source https://www.wake.gov/departments-government/health-human-services/programs-assistance/employment-assistance/ncworks-career-center

Last checked October 22, 2026

Wake County Veterans Services: employment

What it offers Wake County Veterans Services lists employment resources for Veterans.

How to reach Call 919.212.8387 or email veterans@wake.gov.

Source https://www.wake.gov/departments-government/veterans-services

Last checked October 22, 2026

Other local groups may also help.

Other counties (call your county DSS)

Here are some places to start.

Alamance County Department of Social Services

What it offers The county social services office for Alamance County. Ask here about Food and Nutrition Services (SNAP), Work First cash help, energy help, Medicaid and child care help.

How to reach 319 N. Graham-Hopedale Road, Burlington, NC 27217. Call 336.570.6532. Call ahead for hours.

Source https://www.ncdhhs.gov/divisions/social-services/alamance-county-department-social-services

Last checked October 22, 2026

Brunswick County Department of Social Services

What it offers The county social services office for Brunswick County. Ask here about Food and Nutrition Services (SNAP), Work First cash help, energy help, Medicaid and child care help.

How to reach 60 Government Center Drive NE, Building B, Bolivia, NC 28422. Call 910.253.2077. Call ahead for hours.

Source https://www.ncdhhs.gov/divisions/social-services/brunswick-county-department-social-services

Last checked October 22, 2026

Buncombe County Department of Social Services

What it offers The county social services office for Buncombe County. Ask here about Food and Nutrition Services (SNAP), Work First cash help, energy help, Medicaid and child care help.

How to reach 40 Coxe Ave., Asheville, NC 28802. Call 828.250.5500. Call ahead for hours.

Source https://www.ncdhhs.gov/divisions/social-services/buncombe-county-health-human-services

Last checked October 22, 2026

Cabarrus County Department of Social Services

What it offers The county social services office for Cabarrus County. Ask here about Food and Nutrition Services (SNAP), Work First cash help, energy help, Medicaid and child care help.

How to reach 1303 S. Cannon Blvd., Kannapolis, NC 28083. Call 704.920.1400. Call ahead for hours.

Source https://www.ncdhhs.gov/divisions/social-services/cabarrus-county-department-social-services

Last checked October 22, 2026

Catawba County Department of Social Services

What it offers The county social services office for Catawba County. Ask here about Food and Nutrition Services (SNAP), Work First cash help, energy help, Medicaid and child care help.

How to reach 3030 11th Ave. Drive, S.E., Hickory, NC 28602. Call 828.695.5600. Call ahead for hours.

Source https://www.ncdhhs.gov/divisions/social-services/catawba-county-department-social-services

Last checked October 22, 2026

Cumberland County Department of Social Services

What it offers The county social services office for Cumberland County. Ask here about Food and Nutrition Services (SNAP), Work First cash help, energy help, Medicaid and child care help.

How to reach 1225 Ramsey St., Fayetteville, NC 28301. Call 910.323.1540. Call ahead for hours.

Source https://www.ncdhhs.gov/divisions/social-services/cumberland-county-department-social-services

Last checked October 22, 2026

Davidson County Department of Social Services

What it offers The county social services office for Davidson County. Ask here about Food and Nutrition Services (SNAP), Work First cash help, energy help, Medicaid and child care help.

How to reach 913 Greensboro St., Lexington, NC 27292. Call 336.242.2500. Call ahead for hours.

Source https://www.ncdhhs.gov/divisions/social-services/davidson-county-department-social-services

Last checked October 22, 2026

Durham County Department of Social Services

What it offers The county social services office for Durham County. Ask here about Food and Nutrition Services (SNAP), Work First cash help, energy help, Medicaid and child care help.

How to reach 414 E. Main St., Durham, NC 27702. Call 919.560.8000. Call ahead for hours.

Source https://www.ncdhhs.gov/divisions/social-services/durham-county-department-social-services

Last checked October 22, 2026

Forsyth County Department of Social Services

What it offers The county social services office for Forsyth County. Ask here about Food and Nutrition Services (SNAP), Work First cash help, energy help, Medicaid and child care help.

How to reach 741 North Highland Ave., Winston-Salem, NC 27101. Call 336.703.3800. Call ahead for hours.

Source https://www.ncdhhs.gov/divisions/social-services/forsyth-county-department-social-services

Last checked October 22, 2026

Gaston County Department of Social Services

What it offers The county social services office for Gaston County. Ask here about Food and Nutrition Services (SNAP), Work First cash help, energy help, Medicaid and child care help.

How to reach 330 Dr. Martin Luther King Jr. Way, Gastonia, NC 28052. Call 704.862.7500. Call ahead for hours.

Source https://www.ncdhhs.gov/divisions/social-services/gaston-county-health-and-human-services-social-services-division

Last checked October 22, 2026

Guilford County Department of Social Services

What it offers The county social services office for Guilford County. Ask here about Food and Nutrition Services (SNAP), Work First cash help, energy help, Medicaid and child care help.

How to reach 1203 Maple St., Greensboro, NC 27405. Call 336.641.3000. Call ahead for hours.

Source https://www.ncdhhs.gov/divisions/social-services/guilford-county-department-social-services

Last checked October 22, 2026

Iredell County Department of Social Services

What it offers The county social services office for Iredell County. Ask here about Food and Nutrition Services (SNAP), Work First cash help, energy help, Medicaid and child care help.

How to reach 549 Eastside Drive, Statesville, NC 28625. Call 704.873.5631. Call ahead for hours.

Source https://www.ncdhhs.gov/divisions/social-services/iredell-county-department-social-services

Last checked October 22, 2026

Johnston County Department of Social Services

What it offers The county social services office for Johnston County. Ask here about Food and Nutrition Services (SNAP), Work First cash help, energy help, Medicaid and child care help.

How to reach 714 North St., Smithfield, NC 27577. Call 919.989.5300. Call ahead for hours.

Source https://www.ncdhhs.gov/divisions/social-services/johnston-county-department-social-services

Last checked October 22, 2026

New Hanover County Department of Social Services

What it offers The county social services office for New Hanover County. Ask here about Food and Nutrition Services (SNAP), Work First cash help, energy help, Medicaid and child care help.

How to reach 1650 Greenfield St., Wilmington, NC 28401. Call 910.798.3500. Call ahead for hours.

Source https://www.ncdhhs.gov/divisions/social-services/new-hanover-county-department-social-services

Last checked October 22, 2026

Onslow County Department of Social Services

What it offers The county social services office for Onslow County. Ask here about Food and Nutrition Services (SNAP), Work First cash help, energy help, Medicaid and child care help.

How to reach 612 College St., Jacksonville, NC 28540. Call 910.455.4145. Call ahead for hours.

Source https://www.ncdhhs.gov/divisions/social-services/onslow-county-department-social-services

Last checked October 22, 2026

Orange County Department of Social Services

What it offers The county social services office for Orange County. Ask here about Food and Nutrition Services (SNAP), Work First cash help, energy help, Medicaid and child care help.

How to reach 113 Mayo St., Hillsborough, NC 27278. Call 919.245.2800. Call ahead for hours.

Source https://www.ncdhhs.gov/divisions/social-services/orange-county-department-social-services

Last checked October 22, 2026

Pitt County Department of Social Services

What it offers The county social services office for Pitt County. Ask here about Food and Nutrition Services (SNAP), Work First cash help, energy help, Medicaid and child care help.

How to reach 1717 W. Fifth St., Greenville, NC 27834. Call 252.902.1110. Call ahead for hours.

Source https://www.ncdhhs.gov/divisions/social-services/pitt-county-department-social-services

Last checked October 22, 2026

Rowan County Department of Social Services

What it offers The county social services office for Rowan County. Ask here about Food and Nutrition Services (SNAP), Work First cash help, energy help, Medicaid and child care help.

How to reach 1813 E. Innes St., Salisbury, NC 28146. Call 704.216.8330. Call ahead for hours.

Source https://www.ncdhhs.gov/divisions/social-services/rowan-county-department-social-services

Last checked October 22, 2026

Union County Department of Social Services

What it offers The county social services office for Union County. Ask here about Food and Nutrition Services (SNAP), Work First cash help, energy help, Medicaid and child care help.

How to reach 2330 Concord Avenue, Monroe, NC 28110. Call 704.296.4300. Call ahead for hours.

Source https://www.ncdhhs.gov/divisions/social-services/union-county-department-social-services

Last checked October 22, 2026

Wayne County Department of Social Services

What it offers The county social services office for Wayne County. Ask here about Food and Nutrition Services (SNAP), Work First cash help, energy help, Medicaid and child care help.

How to reach 1560 Clingman St., Goldsboro, NC 27534. Call 919.580.4034. Call ahead for hours.

Source https://www.ncdhhs.gov/divisions/social-services/wayne-county-department-social-services

Last checked October 22, 2026

Other local groups may also help.

Things to have for a job search

My job plan

Fill this in with a pen, or snap a photo and keep it on your phone. You've got this!

My next steps

My nearest NCWorks Career Center
Jobs I applied for
Interview date and time
My MyNCUIBenefits account email
Training I want to ask about

Calls I made today

Who I called, and when
What they said
Call back on
Who I called, and when
What they said
Call back on

Key numbers to keep

✂ cut along the line and keep it with you
Any local help, 24/7211
Emergency911
Suicide and crisis, call or text988
DES UI Support Center888.737.0259
NC 211 if 211 won't connect888.892.1162
NCDHHS Customer Service Center800.662.7030
Bunkly, the Bunklow mascot
BUNKLY TIP

You're doing the right thing

Asking for help is a strong thing to do, my friend. You don't need to have it all figured out before you call. Take it one step at a time, and call again tomorrow if you need to.

About this guide

Made by the Bunklow team. No sign up, no paywall, no cost. Please share it with anyone who could use it. Bunklow does not run these programs and cannot speak for them. We list what each place says it offers and how to reach it, and you decide what to use. This is not a full list of every place that can help. Every source was checked on October 22, 2026. If something has changed, please tell us so we can fix it. We are always happy to hear from you!

Please note. This guide shares general information only. It is not legal, financial, tax or professional advice. Laws vary by state and city. For advice about your situation, talk with a licensed professional.

Affordable living. Simplified

Last updated October 22, 2026

Photo Credits

Every photo in this guide, listed by page. Changes we made are noted for each photo.

PagePhoto, author, license, source, changes
1Cape Hatteras Lighthouse December 2020
Jschildk
CC BY-SA 4.0 creativecommons.org/licenses/by-sa/4.0
commons.wikimedia.org/wiki/File:Cape_Hatteras_Lighthouse_December_2020.jpg
Cropped, color fade added; print version lightened
2Carolina Theatre, Durham, NC
Warren LeMay
CC BY-SA 4.0 creativecommons.org/licenses/by-sa/4.0
commons.wikimedia.org/wiki/File:Carolina_Theatre,_Durham,_NC.jpg
Cropped, color fade added
4CATS Bus-1020 Gillig Restyled Diesel @The Arborteum
Kristain Baty
CC BY-SA 2.0 creativecommons.org/licenses/by-sa/2.0
commons.wikimedia.org/wiki/File:CATS_Bus-1020_Gillig_Restyled_Diesel_@The_Arborteum.jpg
Cropped
7Downtown Raleigh Skyline viewed from Boylan Ave
Jmalljmall
Public domain creativecommons.org/publicdomain/mark/1.0
commons.wikimedia.org/wiki/File:Downtown_Raleigh_Skyline_viewed_from_Boylan_Ave.jpg
Cropped, color fade added

Photos marked CC BY-SA are shared, as changed here, under that same license.

Photo credits

Photos marked CC BY-SA are shared, as changed here, under that same license.

LIVE · V242 · Nov 1, 2026, 4:28 PM PT