Dallas and Collin
Guide 2 lists the shelter and Coordinated Entry contacts for the ten biggest counties: Harris, Dallas, Tarrant, Bexar, Travis, Collin, Denton, Fort Bend, Hidalgo and El Paso.
Dallas and Collin counties
Call the Housing Forward Crisis Helpline. The City of Dallas says it connects people to shelter, outreach teams, housing support and community resources. Shelters, street outreach and this helpline are all doors into the Coordinated Access System for Dallas and Collin counties.
Call 1 888 411 6802.
In Dallas, for help that is not an emergency, call 311.
Ask the city to send an outreach team: https://dallascityhall.com/departments/housing-and-homelessness/Pages/get-support.aspx
How Coordinated Access works: https://housingforwardntx.org/wp-content/uploads/2023/10/CAS-Info-Sheet.pdf
Source: https://dallascityhall.com/departments/housing-and-homelessness/Pages/get-support.aspx
Dallas and Collin counties: Coordinated Access
Call the Housing Forward Crisis Helpline. The City of Dallas says it connects people to shelter, outreach teams, housing support and community resources. Shelters, street outreach and this helpline are all doors into the Coordinated Access System for Dallas and Collin counties.
Call 1 888 411 6802.
In Dallas, for help that is not an emergency, call 311.
Ask the city to send an outreach team: https://dallascityhall.com/departments/housing-and-homelessness/Pages/get-support.aspx
How Coordinated Access works: https://housingforwardntx.org/wp-content/uploads/2023/10/CAS-Info-Sheet.pdf
Source: https://dallascityhall.com/departments/housing-and-homelessness/Pages/get-support.aspx
County mental health crisis lines, 24 hours
Texas Health and Human Services lists these as the crisis lines for each county's local mental health authority. Open 24 hours a day, 7 days a week. If someone is in danger right now, call 911.
Harris (The Harris Center): 1 866 970 4770
Dallas (North Texas Behavioral Health Authority): 1 866 260 8000
Tarrant (MHMR of Tarrant County): 1 800 866 2465
Bexar (The Center for Health Care Services): 1 800 316 9241 or 210 223 7233
Travis (Integral Care): 512 472 4357
Collin (LifePath Systems): 1 877 422 5939
Denton (Denton County MHMR Center): 1 800 762 0157
Fort Bend (Texana Center): 1 800 633 5686
Hidalgo (Tropical Texas Behavioral Health): 1 877 289 7199
El Paso (Emergence Health Network): 1 877 562 6467
Source: https://www.hhs.texas.gov/services/mental-health-substance-use/mental-health-crisis-services
Dallas County
Crisis lines listed by Dallas County Health and Human Services.
Genesis Women's Shelter: 214 946 4357
The Family Place: 214 941 1991
Dallas County Veteran Services
Helps Veterans and survivors get the benefits they earned from the VA and the State of Texas. Appointments only for now. Have the Veteran's Social Security number, branch of service and date of birth ready.
Call 972 692 4939.
2377 N. Stemmons Freeway, Suite 631, Dallas, TX 75207
Monday to Friday, 8:30 am to 5 pm. Closed county holidays.
Email veteran.services1@dallascounty.org
Source: https://www.dallascounty.org/departments/veteran-services/
Dallas County Wrongful Eviction Prevention Program
For county residents at or below 200% of the federal poverty level who are facing wrongful eviction. Run with the Dallas Eviction Advocacy Center.
Call 469 436 2704.
Email info@dallaseac.org
Source: https://www.dallascounty.org/departments/dchhs/human-services/wepp.php
Shelter space is limited and it changes every day. Nobody can promise a bed.
Last checked Oct 12, 2026.
Last checked Oct 12, 2026
Nothing here is a promise of a bed, money or housing. Each person chooses which options to use.