FIND HELP NEAR YOU · TEXAS
GUIDE 2 · EMERGENCY SHELTER TONIGHT
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FIND HELP NEAR YOU · TEXAS

Emergency Shelter Tonight

Guide 2 of 14

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The short answer

If you need a safe place to sleep tonight in Texas, call 211 and ask for an emergency shelter near you, or call 911 if you are in danger. This guide explains how to find a shelter bed in your county, what shelters are like, and what to do if they are full.

As of October 22, 2026. Made by the Bunklow team.

BunklowAffordable living. Simplified

Please note. This guide shares general information only. It is not legal, financial, tax or professional advice. Laws vary by state and city. For advice about your situation, talk with a licensed professional.

Hi friend. If you need a safe place to sleep tonight, I am really glad you picked this up. You are not alone, and there are people whose whole job is helping you find a bed.

Here is the easy first step in Texas: dial 211 and ask about emergency shelter near you. We will walk through the rest together, one page at a time.

211
Dial 211A real person, any time, day or night.
911
In danger?Call 911 right away.
988
In crisis?Call or text 988. No cost, 24/7.
VA
Veterans877.424.3838, any time.
Bunkly tip: Bunkly says hi and explains how this guide works (0:25). Tap play for sound. Captions included.

A few things to know

How does finding a bed work in Texas?

How does finding a bed work in Texas?

In most of Texas, you don't find a bed by walking from door to door. Beds are usually filled through one phone line or a process called Coordinated Entry.

That's good news, honestly. One call can open more doors than a dozen visits.

In Houston, Harris County and Fort Bend County, the Coalition for the Homeless says to dial 211 to reach Coordinated Entry. In Dallas, the Housing Forward Crisis Helpline at 888.411.6802 connects people to shelter and outreach teams.

I want to be straight with you, because you deserve that. In many Texas cities, shelter beds fill up fast, and housing programs often have waiting lists. That's exactly why it helps to call early and keep calling.

Please don't give up on yourself. One phone call is a real step, and it counts.

From the Bunklow team

How to look for a bed tonight, step by step

  1. If you can, get to a safe, public place where you can use a phone.
  2. Dial 211. Say your city or county, and that you need a place to sleep tonight.
  3. Ask how shelter works where you are.
  4. Answer the questions as best you can. It's okay to say you don't know.
  5. Write down who you talked to, what they said, and when to call back.
  6. If no bed is open tonight, ask what to do next and when to call back.
  7. If you are in danger at any point, call 911.
SAY IT LIKE THIS

What to say when you call

"Hi. I need a place to sleep tonight. I'm near [your city or cross streets]."

"It's just me." Or: "I have [number] kids with me." Or: "My partner is with me."

"I have a dog with me." Or: "I use a wheelchair." Say whatever matters for you.

"Is there a shelter or a list I can get on tonight?"

"If there isn't a bed, what should I do tonight, and when should I call back?"

Bunkly, the Bunklow mascot
BUNKLY TIP

Keep your numbers with you

Charge your phone any chance you get. Then take a screenshot of the numbers in this guide, so you have them even with no data. Easy peasy!

What kinds of shelter are there?

Many shelters and day centers also share meals.
Many shelters and day centers also share meals.

Not every shelter is the same, and that's a good thing. Here is a quick rundown of the words you may hear, so nothing catches you off guard.

What's open near you depends on your county, so ask 211 which ones exist where you are.

What is a shelter usually like?

Take a breath. You are doing great.
Take a breath. You are doing great.

Walking in for the first time can feel scary. That's normal, and you're braver than you think.

Here is what many shelters have in common. Every place sets its own rules, so ask when you call.

EXAMPLE

Say you have a service dog

Say you call a shelter and mention your dog. Under the ADA, a service animal is a dog trained to do work or tasks for a person with a disability.

When it isn't obvious, staff may ask only two questions: is the dog a service animal required because of a disability, and what work or task has the dog been trained to perform.

This is an example to show how a call can go. It is not about a real person, and every situation is different. Source (As of October 22, 2026): https://www.ada.gov/resources/service-animals-2010-requirements/

Bunkly, the Bunklow mascot
BUNKLY TIP

Ask these three before you go

What time do I need to be there? What time do I leave in the morning? Can I bring my bags, my kids, my partner or my pet? Three quick questions save a lot of worry.

What if the shelters are full tonight?

This is the part nobody wants to hear, but I'd rather you be ready. Sometimes there just isn't a bed open tonight.

That is not your fault, and it doesn't mean the door is closed for good.

What to do if there is no bed tonight

  1. Ask the person on the phone: "What do people do tonight when there's no bed?" They often know options that aren't written down anywhere.
  2. Ask if there is a waitlist, and get on it. Ask what time to call back tomorrow.
  3. Ask about day centers, meals and showers for tomorrow. In San Antonio, Haven for Hope is one campus with shelter and many services. Call 210.220.2100.
  4. In Austin and Travis County, ask about a Coordinated Assessment. ECHO explains how to get one at https://www.austinecho.org/get-help/
  5. If you are a Veteran, a young person, or escaping abuse, say so. There may be separate help just for you.
  6. Call back when they told you to. Steady calls really do make a difference.
Bunkly tip: Bunkly on what to do when the shelters are full (0:22). Tap play for sound. Captions included.
EXAMPLE

Say you need a bed tonight in Dallas

Say it's early evening and you have nowhere to stay in Dallas. You could call the Housing Forward Crisis Helpline at 888.411.6802, or dial 211.

The city says the helpline connects people to shelter, outreach teams, housing support and community resources. If there isn't a bed tonight, you can ask what to do next and when to call back.

This is an example to show how a call can go. It is not about a real person, and every situation is different.

How can I stay safe tonight?

Public libraries can be a calm place to charge up and make calls.
Public libraries can be a calm place to charge up and make calls.

Your safety comes first, always. These are simple, common sense ideas, not rules.

Use what fits.

SAY IT LIKE THIS

If you need help from someone nearby

"Excuse me, I'm not safe right now. Can you call 911 for me?"

"I'm trying to find a shelter tonight. Can I use your phone to dial 211?"

How do I keep my things and papers safe?

Losing your ID or papers is the last thing you need right now. A little planning protects you, and it makes the next steps so much easier.

Protect your papers

A quick photo of every important paper takes two minutes and can save you weeks later. It protects you and the folks trying to help you!

From the Bunklow team
How do I get to a shelter?

How do I get to a shelter?

Getting to a bed can be its own puzzle. Here are some ideas.

What if I have medical needs?

Keep a few basics together.
Keep a few basics together.

Please don't let a health need keep you from asking for a bed. Tell the shelter about it when you call, so they can tell you honestly if it's the right fit.

What happens after tonight? Coordinated Entry and Rapid Rehousing

What happens after tonight? Coordinated Entry and Rapid Rehousing

Tonight is about a safe place to sleep. Tomorrow is about getting you back into a home of your own. Here is how that usually starts.

Bunkly tip: Bunkly on your next step after tonight (0:23). Tap play for sound. Captions included.
EXAMPLE

Say you and your kids need help in Collin County

The Samaritan Inn in McKinney serves single adults and families experiencing homelessness. It says interviews are first come, first served, Tuesdays and Thursdays, 8:00 am to 1:00 pm, at 1514 N. McDonald Street. You can call 972.542.5302 first.

If those days don't work, you could dial 211 and ask what else is open for families tonight.

This is an example to show how a call can go. It is not about a real person, and every situation is different.

Questions people ask a lot

Do I need an ID to get into a shelter?

Not always. Rules vary, so ask when you call. Don't let a missing ID stop you from asking.

Does it cost money?

Most emergency shelters are at no cost. If a place asks for money, it's fair to ask why and what other options exist.

Can I stay during the day?

Many shelters ask people to leave in the morning. Ask about day centers nearby.

What if I work nights?

Tell them. Some places can work around a job schedule.

How long can I stay?

It's different everywhere. Ask, and ask what happens next.

I got turned away. Now what?

Ask why, and ask who else to call. Then call 211 again. You are not done, my friend.

Bunkly, the Bunklow mascot
BUNKLY TIP

Write it down

Keep a short list of each place you call, the time, and what they said. It makes call backs faster and way less stressful.

Who can I call in my county?

Every county does it a little differently, so here are some places to start near you. If your county isn't listed, dial 211.

They cover the whole state.

Not sure which one to call? Start with the first one listed for your county. If it's not the right fit, they can usually point you to who is.

From the Bunklow team

Federal help (works in every state)

Here are some places to start.

VA National Call Center for Homeless Veterans

What it offers No cost, private calls 24/7 for Veterans who are homeless or at risk, and for people calling on their behalf. Staff connect you to your nearest VA homeless program.

How to reach Call 877.424.3838.

Source https://department.va.gov/homeless/

Last checked October 16, 2026

National Domestic Violence Hotline

What it offers No cost, private support 24/7 for anyone hurt or threatened by a partner. Advocates can help you make a safety plan and find local programs and shelter.

How to reach Call 800.799.7233. Text START to 88788. Chat at https://www.thehotline.org/

Source https://www.thehotline.org/

Last checked October 16, 2026

1 800 RUNAWAY

What it offers No cost, private support 24/7 for young people who are thinking of running away, have left home or are in a crisis, and for worried family members.

How to reach Call 1.800.RUNAWAY (1.800.786.2929).

Source https://www.1800runaway.org/

Last checked October 16, 2026

Other local groups may also help.

Texas

Here are some places to start.

211 Texas

What it offers A no cost service from Texas Health and Human Services that connects people with food, housing, mental health, benefits and other help. You can also chat online in English or Spanish.

How to reach Dial 211 or 877.541.7905. Search at https://www.211texas.org/

Source https://www.211texas.org/

Last checked October 16, 2026

Other local groups may also help.

Harris County (Houston)

Here are some places to start.

Coalition for the Homeless: The Way Home

What it offers Coordinated Entry for people experiencing homelessness in Harris, Fort Bend and Montgomery counties, with a no wrong door approach. The Coalition does not offer onsite services. If you need help now, call 211.

How to reach Dial 211. Find help at https://www.cfthhouston.org/coordinated-entry

Source https://www.cfthhouston.org/coordinated-entry

Last checked October 16, 2026

Covenant House Texas

What it offers A safe place 24/7 for young people experiencing homelessness. 1111 Lovett Boulevard, Houston.

How to reach Call 713.523.2231.

Source https://www.covenanthousetx.org/

Last checked October 16, 2026

Other local groups may also help.

Dallas County

Here are some places to start.

Housing Forward Crisis Helpline (Dallas)

What it offers Connects people to shelter, outreach teams, housing support and community resources. For non emergency city help, call 311.

How to reach Call 888.411.6802.

Source https://dallascityhall.com/departments/housing-and-homelessness/Pages/get-support.aspx

Last checked October 16, 2026

Other local groups may also help.

Tarrant County (Fort Worth)

Here are some places to start.

Partnership Home: Coordinated Entry (Tarrant County)

What it offers Coordinated Entry for people experiencing homelessness in Fort Worth and Tarrant County.

How to reach Learn how to get help at https://partnershiphome.org/systemresponse/coordinated-entry/ or dial 211.

Source https://partnershiphome.org/systemresponse/coordinated-entry/

Last checked October 16, 2026

Other local groups may also help.

Bexar County (San Antonio)

Here are some places to start.

Haven for Hope

What it offers A campus in San Antonio with shelter and many services for people experiencing homelessness. 1 Haven for Hope Way.

How to reach Main office: 210.220.2100.

Source https://www.havenforhope.org/get-help/

Last checked October 16, 2026

Close to Home (San Antonio)

What it offers San Antonio's guide to homeless services and resources, including help for youth and families.

How to reach Find resources at https://closetohomesa.org/find-resources/

Source https://closetohomesa.org/find-resources/

Last checked October 16, 2026

Other local groups may also help.

Travis County (Austin)

Here are some places to start.

ECHO: Get Help (Austin and Travis County)

What it offers A good first step toward stable housing is a Coordinated Assessment, the community's central housing application. ECHO does not run housing itself but connects you to it.

How to reach Learn how to get assessed at https://www.austinecho.org/get-help/

Source https://www.austinecho.org/get-help/

Last checked October 16, 2026

Other local groups may also help.

Collin County

Here are some places to start.

The Samaritan Inn

What it offers Shelter, case management and life skills programs for single adults and families experiencing homelessness in Collin County. Interviews are first come, first served, Tuesdays and Thursdays, 8:00 am to 1:00 pm, at 1514 N. McDonald Street, McKinney.

How to reach Call 972.542.5302.

Source https://saminn.org/become-a-resident/

Last checked October 16, 2026

Other local groups may also help.

Denton County

Here are some places to start.

United Way of Denton County: Find Help

What it offers Resource navigation for people facing homelessness or a housing crisis in Denton County. 1314 Teasley Lane, Denton. Monday to Thursday, 9:30 am to noon and 1:00 pm to 4:00 pm.

How to reach Call 940.566.5851. Mental Health Navigators: call or text LINK to 940.349.3000.

Source https://www.unitedwaydenton.org/find-help

Last checked October 16, 2026

Other local groups may also help.

Hidalgo County

Here are some places to start.

Hidalgo County Urban County Program: Coordinated Entry

What it offers Runs the Emergency Solutions Grant and the Coordinated Entry process in Hidalgo County.

How to reach Call 956.787.8127 or 866.613.5277.

Source https://www.hidalgocounty.us/2306/Emergency-Solutions-Grant-ESG

Last checked October 16, 2026

Other local groups may also help.

El Paso County

Here are some places to start.

City of El Paso Community and Homeless Assistance

What it offers Navigators help with resources, case management, basic needs referrals and housing stabilization. Street outreach social workers are available 24/7.

How to reach Navigator line: 915.400.7401. Office: 915.212.0138.

Source https://www.elpasotexas.gov/community-and-human-development/community-and-homeless-assistance/

Last checked October 16, 2026

Other local groups may also help.

Fort Bend County

Here are some places to start.

Coalition for the Homeless: The Way Home

What it offers Coordinated Entry for people experiencing homelessness in Harris, Fort Bend and Montgomery counties, with a no wrong door approach. The Coalition does not offer onsite services. If you need help now, call 211.

How to reach Dial 211. Find help at https://www.cfthhouston.org/coordinated-entry

Source https://www.cfthhouston.org/coordinated-entry

Last checked October 16, 2026

Other local groups may also help.

What to bring if you can

My plan for tonight

Fill this in with a pen, or snap a photo and keep it on your phone. You've got this!

Tonight I will sleep at

Place name
Address and phone
Check in time
I need to leave by
How I'm getting there
If that falls through, I'll call
Someone I trust to tell

Calls I made today

Who I called, and when
What they said
Call back on
Who I called, and when
What they said
Call back on

Key numbers to keep

✂ cut along the line and keep it with you
Emergency911
Any local help, 24/7211
Suicide and crisis, call or text988
Domestic Violence Hotline800.799.7233
VA Homeless Veterans877.424.3838
1 800 RUNAWAY1.800.786.2929
SAMHSA Helpline1.800.662.4357
Coalition for the Homeless, HoustonDial 211
Dallas Housing Forward helpline888.411.6802
Covenant House Texas, Houston713.523.2231
Haven for Hope, San Antonio210.220.2100
Samaritan Inn, McKinney972.542.5302
United Way of Denton County940.566.5851
El Paso navigator line915.400.7401
Bunkly, the Bunklow mascot
BUNKLY TIP

You're doing the right thing

Asking for help is a strong thing to do, my friend. You don't need to have it all figured out before you call. Make it the best night you can, and call again tomorrow.

About this guide

Made by the Bunklow team. No sign up, no paywall, no cost. Please share it with anyone who could use it. Bunklow does not run these programs and cannot speak for them. We list what each place says it offers and how to reach it, and you decide what to use. This is not a full list of every place that can help. Every source was checked on October 16, 2026. If something has changed, please tell us so we can fix it. We are always happy to hear from you!

Please note. This guide shares general information only. It is not legal, financial, tax or professional advice. Laws vary by state and city. For advice about your situation, talk with a licensed professional.

Affordable living. Simplified

Last updated October 16, 2026

Photo Credits

Every photo in this guide, listed by page. Changes we made are noted for each photo.

PagePhoto, author, license, source, changes
1Alamo On Guard
Danphotoman777
CC BY-SA 4.0 creativecommons.org/licenses/by-sa/4.0
commons.wikimedia.org/wiki/File:Alamo_On_Guard.jpg
Cropped, color fade added; print version lightened
2Waco June 2016 77 (The Salvation Army Sally's House)
Michael Barera
CC BY-SA 4.0 creativecommons.org/licenses/by-sa/4.0
commons.wikimedia.org/wiki/File:Waco_June_2016_77_(The_Salvation_Army_Sally%27s_House).jpg
Cropped, color fade added
4The Emergency Food Assistance Program (TEFAP) (20250110-USDA-FNS-UNK-084)
USDAgov
Public domain creativecommons.org/publicdomain/mark/1.0
commons.wikimedia.org/wiki/File:The_Emergency_Food_Assistance_Program_(TEFAP)_(20250110-USDA-FNS-UNK-084).jpg
Cropped
4Hands holding a cup of coffee, Quebec City
Wilfredor
CC0 creativecommons.org/publicdomain/zero/1.0
commons.wikimedia.org/wiki/File:Hands_holding_a_cup_of_coffee,_Quebec_City.jpg
Cropped
7Austin Texas public library interior from 6th floor elevators
Mikerussell
CC BY-SA 4.0 creativecommons.org/licenses/by-sa/4.0
commons.wikimedia.org/wiki/File:Austin_Texas_public_library_interior_from_6th_floor_elevators.jpg
Cropped
8Capital Metropolitan Transportation Authority MetroAccess shuttle bus Austin Texas
i-Ride Capital Metro
CC BY 2.0 creativecommons.org/licenses/by/2.0
commons.wikimedia.org/wiki/File:Capital_Metropolitan_Transportation_Authority_MetroAccess_shuttle_bus_Austin_Texas.jpg
Cropped, color fade added
9First-aid travel kit 1
Renée Kools
CC BY 4.0 creativecommons.org/licenses/by/4.0
commons.wikimedia.org/wiki/File:First-aid_travel_kit_1.jpg
Cropped
9Sunrise on Navarre Beach, Flickr, mamamusings
Liz Lawley from Rochester, NY
CC BY-SA 2.0 creativecommons.org/licenses/by-sa/2.0
commons.wikimedia.org/wiki/File:Sunrise_on_Navarre_Beach_-_Flickr_-_mamamusings.jpg
Cropped, color fade added

Photos marked CC BY-SA are shared, as changed here, under that same license.

Photo credits

Photos marked CC BY-SA are shared, as changed here, under that same license.

LIVE · V242 · Nov 1, 2026, 4:28 PM PT