Wisconsin Internet and Phone Helpline, Public Service Commission
Questions about Lifeline and the list of participating providers. Monday to Friday, about 7:45 am to 4:30 pm.
Official page: psc.wi.gov/Pages/ForConsumers/Lifeline.aspx

Free numbers, from the official pages.
How to get a Lifeline discount on phone or internet in Wisconsin, apply through the National Verifier, and use free computers and Wi Fi at Milwaukee and Madison public libraries.
Hi friend. A phone and the internet help you find work, housing and help. Lifeline can lower your phone or internet bill each month, and public libraries have free computers you can use.
Lifeline lowers the cost of phone or internet service by up to $18.50 a month, or your provider may offer free calls, texts or internet instead. You may qualify if you get Medicaid, FoodShare, SSI, federal public housing assistance or the Veterans Pension, or if your income is at or below 135 percent of the federal poverty guidelines. Only one person per household can get it.
Official page: psc.wi.gov/Pages/ForConsumers/Lifeline.aspx
Contact a participating phone or internet company, or check your eligibility on the FCC National Verifier at nv.fcc.gov/lifeline. You can also mail a paper application. If you lost your job recently, you can use a notice of unemployment benefits, dated in the last three months. Call the Wisconsin helpline at 608 267 3595 or Lifeline Support at 800 234 9473.
Official page: psc.wi.gov/Pages/ForConsumers/Lifeline.aspx
Madison Public Library computers are first come, first served at all nine locations. You can use the library Wi Fi with your own device. Printing costs 10 cents a page for black and white, and faxing is free. Call the library at 608 266 6300.
Official page: madisonpubliclibrary.org/spaces/internet-and-computer-access
The Milwaukee Public Library website has pages on computers and internet, and on Chromebooks. A library card is free for City of Milwaukee residents. The main number is 414 286 3000.
Official page: mpl.org/library/computers_internet
The Beacon in Madison lets people use phones to make calls, and staff will take messages for you if you are not there. It is at 615 E Washington Ave. Call 608 826 8040.
Official page: catholiccharitiesofmadison.org/the-beacon/get-help
Tick each one as you go. Your ticks stay on this phone only.
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Here are official places to start. Other places may also help. Each place decides who it can serve, and hours change, so call ahead when you can.
Questions about Lifeline and the list of participating providers. Monday to Friday, about 7:45 am to 4:30 pm.
Official page: psc.wi.gov/Pages/ForConsumers/Lifeline.aspx
Help applying for Lifeline. Call or email LifelineSupport@usac.org.
Official page: lifelinesupport.org
Free computers at nine locations, Wi Fi on your own device, free faxing.
Official page: madisonpubliclibrary.org/spaces/internet-and-computer-access
Computer, internet and Chromebook information. Free library card for City of Milwaukee residents.
Official page: mpl.org/library/computers_internet
Phones for calls, and staff take messages. 615 E Washington Ave.
Official page: catholiccharitiesofmadison.org/the-beacon/get-help
Sources last checked Oct 28, 2026. If something has changed, please tell us so we can fix it.
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One question at a time. Simple words. Nobody promises a bed.