Start here: help in Massachusetts, step by step
The short answer
If you don't know where to start, dial 211. Apply for SNAP at DTA Connect or call 877 382 2363 (press 7). For mental health or substance use help any time, call or text 833 773 2445.
Need help tonight?
Step 1: Dial 211
Mass 211 connects you to local help for shelter, food, bills and more.
"Hi. I'm in [your city or ZIP]. I need help with [shelter, food, a bill] today."
"Is there anything open now? What do I need to bring?"
Official page: mass211.org
Step 2: Food and health coverage
The Department of Transitional Assistance (DTA) takes SNAP applications at DTA Connect, by phone at 877 382 2363 (press 7), or at a DTA office. Interpreters are available in more than 100 languages. For health coverage, see MassHealth.
Official pages: mass.gov/how-to/supplemental-nutrition-assistance-program-snap-formerly-known-as-food-stamps, mass.gov/info-details/masshealth-for-children-and-young-adults
Step 3: Keep going, one thing at a time
- No safe place to sleep tonight? See Emergency shelter tonight.
- Got a notice to quit? It is not an order to leave. Only a judge can order an eviction. See Legal and tenant help.
- Someone hurting you at home? SafeLink: 877 785 2020, 24 hours.
- Mental health or substance use help: Massachusetts Behavioral Health Help Line, call or text 833 773 2445, 24 hours.
Official pages: mass.gov/info-details/tenants-guide-to-eviction, mass.gov/info-details/massachusetts-safelink-resources, masshelpline.com
More help in Massachusetts
Sources last checked October 27, 2026. If something has changed, please tell us so we can fix it.
Nothing here is a promise of a bed, money or a spot in any program. Each place decides who it can serve. You choose what feels right for you.