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No cost and Low Cost Phones and Internet in West Virginia: Lifeline and Libraries

How to get a Lifeline discount on phone or internet, who qualifies, and where to use free computers and Wi Fi at West Virginia libraries.

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911Danger or emergency right now988Call or text. Crisis or thinking about suicide. 24 hours211Shelter, food, bills, anything else1 800 799 7233Someone hurting you at home. Text START to 88788

Start here

Hi friend. A working phone helps you reach jobs, doctors and housing help. Lifeline is a federal program that can lower your bill, and libraries can fill the gaps.

Lifeline SupportDial 211

Quick answers

What is Lifeline?

Lifeline is a federal benefit that lowers the cost of phone or internet service. Its Lifeline Support site is run by the Universal Service Administrative Company.

Official page: lifelinesupport.org

Who qualifies for Lifeline?

You may qualify if you or someone in your household gets Medicaid, SNAP, SSI, federal public housing help, or Veterans Pension and Survivors Benefit. You can also qualify by income, at or below 135 percent of the federal poverty guidelines. Survivors of domestic violence have extra ways to qualify.

Official page: lifelinesupport.org/how-to-qualify

How do I apply?

You can apply online, through a participating phone or internet company, or by mail with a paper application in English or Spanish.

Official page: lifelinesupport.org/how-to-apply

Who can I call for help with my application?

Lifeline Support is at 800 234 9473, open 7 days a week, 9 am to 9 pm Eastern time.

Official page: lifelinesupport.org

Where can I use a free computer or Wi Fi?

The West Virginia Library Commission has a map to find public libraries by name, zip code, city or county. For more open Wi Fi locations, it points to broadband.wv.gov. Call the library first to ask about hours and computer use.

Official page: librarycommission.wv.gov/Pages/Open-Wifi-Map.aspx

Your next steps

Tick each one as you go. Your ticks stay on this phone only.

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All done. You are ready, friend.

Bunkly tip: many agencies call back. If your phone is off, ask the agency if you can use a library or shelter number for messages.

Who to call in West Virginia

Here are official places to start. Other places may also help. Each place decides who it can serve, and hours change, so call ahead when you can.

More help in West Virginia

Housing help in West Virginia (rent, eviction, utilities)Find Help in West Virginia: Where to Start with 211, SNAP, Medicaid and 988Emergency Shelter Tonight in West Virginia: Charleston, Huntington, Morgantown and How to Get HelpNo cost Food Help in West Virginia: SNAP, WIC and Food BanksNo cost Clothing, Showers and Hygiene Help in West VirginiaNo cost Job Help and Job Training in West VirginiaNo cost and Low Cost Health and Mental Health Care in West VirginiaNo cost Domestic Violence Help in West Virginia: Hotlines, Legal Help and Safe HousingNo cost Help for Veterans in West Virginia: Housing, VA Care and Crisis SupportNo cost Help for Youth and Young Adults in West Virginia: Safe Places, Crisis Lines and School RightsGetting ID and Documents Back in West Virginia: DMV ID Card, Birth Certificate and MoreNo cost Legal and Tenant Help in West Virginia: Evictions, Repairs and Fair HousingHow to Make Blessing Bags in West Virginia: Water, Heat and Cold Tips

Sources last checked Oct 28, 2026. If something has changed, please tell us so we can fix it.

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