West Virginia 211
Help finding local services. Dial 211 or text your zip code to 898211. Open 24 hours a day.
Official page: wv211.org
Find Help in West Virginia: Where to Start with 211, SNAP, Medicaid and 988
A simple first step guide for West Virginia: dial 211, apply for SNAP and Medicaid through WV PATH, reach a crisis line, and find free legal aid.
Need help tonight?
Start here
Hi friend. If things feel like too much right now, you don't have to figure it all out at once. Start with one call to 211, then take the next small step from this page.
Quick answers
What is West Virginia 211 and how do I reach it?
West Virginia 211 helps you find local help with things like food, housing and health care. Dial 211 or text your zip code to 898211. The site says it is open 24 hours a day, 7 days a week, every day of the year.
Official page: wv211.org
What if 211 won't connect from my phone?
If your phone uses VoIP or Wi Fi calling and can't reach 211, call the toll free number 1 833 848 9905.
Official page: wv211.org/contact
How do I apply for SNAP and Medicaid?
Apply online at WV PATH, or visit your local Department of Human Services (DoHS) office. To get a paper application by mail or email, call DoHS Customer Service at 1 877 716 1212.
Official page: bfa.wv.gov/frequently-asked-questions-faq
Where is my local DoHS office?
Use the Field Offices page and pick your county from the list.
Official page: dohs.wv.gov/field-offices
Where can I get free legal help?
Legal Aid of West Virginia gives free help with civil cases like housing, benefits and domestic violence. Apply by phone at 866 255 4370 or online. You generally need to be low income or a victim of domestic violence.
Official page: legalaidwv.org/get-help/apply-for-help
Your next steps
Tick each one as you go. Your ticks stay on this phone only.
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All done. You are ready, friend.
Bunkly tip: keep a photo of your ID and benefit letters on your phone or in your email. It makes every application go faster.
Who to call in West Virginia
Here are official places to start. Other places may also help. Each place decides who it can serve, and hours change, so call ahead when you can.
West Virginia Department of Human Services, Bureau for Family Assistance
Apply online at WV PATH or at a county DoHS office. Customer Service Reporting Center: 1 877 716 1212.
Official page: bfa.wv.gov/frequently-asked-questions-faq
DoHS Field Offices
Pick your county to find your local office.
Official page: dohs.wv.gov/field-offices
West Virginia Coalition to End Homelessness
Call the intake line to ask about housing and shelter help.
Official page: wvceh.org/contact-us
HELP4WV
Free call, text or chat line for mental health or substance use help, 24 hours a day.
Official page: help4wv.com
Legal Aid of West Virginia
Free civil legal help for people who qualify. Phone applications Monday to Friday, hours listed on the page.
Official page: legalaidwv.org/get-help/apply-for-help
More help in West Virginia
Housing help in West Virginia (rent, eviction, utilities)Emergency Shelter Tonight in West Virginia: Charleston, Huntington, Morgantown and How to Get HelpNo cost Food Help in West Virginia: SNAP, WIC and Food BanksNo cost Clothing, Showers and Hygiene Help in West VirginiaNo cost Job Help and Job Training in West VirginiaNo cost and Low Cost Health and Mental Health Care in West VirginiaNo cost Domestic Violence Help in West Virginia: Hotlines, Legal Help and Safe HousingNo cost Help for Veterans in West Virginia: Housing, VA Care and Crisis SupportNo cost Help for Youth and Young Adults in West Virginia: Safe Places, Crisis Lines and School RightsGetting ID and Documents Back in West Virginia: DMV ID Card, Birth Certificate and MoreNo cost and Low Cost Phones and Internet in West Virginia: Lifeline and LibrariesNo cost Legal and Tenant Help in West Virginia: Evictions, Repairs and Fair HousingHow to Make Blessing Bags in West Virginia: Water, Heat and Cold Tips
Sources last checked Oct 28, 2026. If something has changed, please tell us so we can fix it.
Nothing here is a promise of a bed, money or housing. Each person chooses which options to use.