West Virginia 211
A help line and online search for local help with housing, food, utilities, health care and more, anywhere in West Virginia.
Official page: wv211.org
Find Help Near You in West Virginia
Free, private help lines for West Virginia, plus help with rent, eviction and utility bills. Save these numbers in your phone today, before you need them.
Need help tonight?
Behind on rent or bills? Start here
Hi friend. If rent is due, a shutoff notice came, or you're worried about losing your home, take a breath. You're not the first, and there are people in West Virginia who help with this every day.
Start by dialing 211, or call your county DoHS office. They take energy help applications and may know about emergency help when funds allow.
Quick answers
Where do I start if I'm behind on rent?
Talk to your landlord early, if it feels safe. Then dial 211 and ask about rent help near you. Many West Virginia counties also run social services for people in a hard spot. In the Charleston area, Kanawha County can help you look at options. In the Huntington area, your local community action agency is a good place to ask about rent help.
Official page: wv211.org, kanawha.us
What if I got an eviction notice or court papers?
Don't ignore it. Court papers often come with a short window to respond, and the timing matters. Check the official page below, and decide what's right for you.
Legal aid may be able to help if you qualify. Start at lawv.net to connect to help for your area.
Official page: lawv.net
Can I get help with my utility bills?
Yes, maybe. The West Virginia LIHEAP, run by DoHS, helps households who qualify with heating and cooling bills. You can apply through WV PATH. Funds can run low, so it helps to ask early.
Official page: dohs.wv.gov
What if I need help with a deposit or moving?
Some local programs help with deposits or first month's rent for people who qualify. Ask 211 and your county DoHS office. If you're homeless now, ask about Coordinated Entry. It can connect you with housing programs.
Think you were treated differently when renting?
You can report it. The West Virginia Human Rights Commission takes reports of housing discrimination. Questions about what counts? Check the official page below.
Official page: hrc.wv.gov
Your first steps, in order
Tick each one as you go. Your ticks stay on this phone only.
0 of 5
All done. You are ready, friend.
Papers to have ready
Going in ready can make the visit go faster. Here are some examples.
0 of 6
All done. You are ready, friend.
Bunkly tip: keep your papers safe. Keep your ID, Social Security card and benefit letters in one folder or zip bag. Take photos of each paper and save them where you can get to them, like your email. Never share your EBT card PIN with anyone.
Who to call in West Virginia
Here are some official places to start. Other places may also help. Each place decides who it can serve, and hours change, so call ahead when you can.
West Virginia Department of Human Services
The state agency that takes applications for SNAP, WV WORKS cash help and Medicaid, with county offices across West Virginia.
Official page: dohs.wv.gov
West Virginia LIHEAP (energy help)
Help with heating bills for households who qualify, through the Department of Human Services. Funds can run out, so it helps to apply early.
Official page: dohs.wv.gov
Legal Aid of West Virginia
Civil legal help across West Virginia for people who qualify, with problems like housing, benefits, family safety and more.
Official page: lawv.net
West Virginia Human Rights Commission
Help for people who think they faced housing discrimination, including information on your rights and how to file a complaint.
Official page: hrc.wv.gov
West Virginia Housing Development Fund
The state housing finance agency. It shares information on affordable rental homes and housing programs across West Virginia.
Official page: wvhdf.com
Kanawha County
County services and local referrals for Kanawha County residents.
Official page: kanawha.us
Charleston/Kanawha Housing Authority
The public housing agency for Charleston and Kanawha County, with public housing and Housing Choice Vouchers for people who qualify.
Official page: ckha.com
Cabell County
County services and local referrals for Cabell County residents.
Official page: cabellcounty.org
Help that works in every state
HUD approved housing counselors
HUD lists housing counseling agencies that help people find, keep and hold on to a home. TTY 202 708 1455.
Official page: hud.gov/stat/sfh/housing-counseling
VA National Call Center for Homeless Veterans
Private calls 24/7 for Veterans who are homeless or at risk. Trained staff connect you to your nearest VA for help.
Official page: va.gov/homeless
Example: say your hours got cut in Morgantown
You could dial 211 and ask about rent help. You could ask your county DoHS office or 211 about energy help. If your landlord gives you court papers, you could call legal aid the same day.
Or say you're behind on rent in St. Albans. You could gather your lease, your landlord's notice and your pay stubs. You could call your county DoHS office or 211 and say, "I'm behind on rent and I want to stay in my home. What can I apply for?" You could also dial 211 for other local programs, and call legal aid if you got court papers.
Bunkly tip: call your utility too. Many utility companies offer payment plans. Call before the shutoff date if you can, and ask what they can do.
What to say
To legal aid
"Hi. I got (an eviction notice or court papers) from my landlord."
"The paper is dated (date). I live in (county)."
"Can someone help me understand what to do next?"
To your landlord
"I want to be honest with you. My hours got cut and I'll be short this month."
"I've applied for help, and I can pay (amount) on (date)."
"Can we put a plan in writing?"
If you get put on hold or cut off
"Hi, I was just talking with someone about (what you need), and we got cut off."
"Can you help me pick up where we left off?"
"Is there a direct number I can use if this happens again?"
Bunkly tip: ask about the total cost. Before you sign, ask what you'll pay each month, including utilities and fees. A lower rent can cost more if heat and water aren't included.
Test yourself
Four quick questions. Tap an answer to see why.
Court papers often come with a short window to respond, and the timing matters.
Ask each place what they can do.
Each place decides who it can serve, so it is worth asking.
A no from one place isn't a no from everyone. Programs have different rules, funds and space.
Guides that go with this
Housing help sources last checked Oct 26, 2026. If something has changed, please tell us so we can fix it.
More help in West Virginia
Find Help in West Virginia: Where to Start with 211, SNAP, Medicaid and 988Emergency Shelter Tonight in West Virginia: Charleston, Huntington, Morgantown and How to Get HelpNo cost Food Help in West Virginia: SNAP, WIC and Food BanksNo cost Clothing, Showers and Hygiene Help in West VirginiaNo cost Job Help and Job Training in West VirginiaNo cost and Low Cost Health and Mental Health Care in West VirginiaNo cost Domestic Violence Help in West Virginia: Hotlines, Legal Help and Safe HousingNo cost Help for Veterans in West Virginia: Housing, VA Care and Crisis SupportNo cost Help for Youth and Young Adults in West Virginia: Safe Places, Crisis Lines and School RightsGetting ID and Documents Back in West Virginia: DMV ID Card, Birth Certificate and MoreNo cost and Low Cost Phones and Internet in West Virginia: Lifeline and LibrariesNo cost Legal and Tenant Help in West Virginia: Evictions, Repairs and Fair HousingHow to Make Blessing Bags in West Virginia: Water, Heat and Cold Tips
Nearby states
Crisis lines last checked Oct 12, 2026
Take it with you
Moving into a new place? These Bunklow checklists help with moving in, rent and money. Sold on Payhip. The help on this page stays the same.
- The Perfect Move-In Checklist WorkbookA fillable move in workbook with a screen version and an ink saver print version.See it in the shop
- Moving In and Settling Checklist PackThe Moving In and Settling checklists in one pack, fillable on screen or printable.See it in the shop
- Leases, Rent and Money Checklist PackThe Leases, Rent and Money checklists in one pack, fillable on screen or printable.See it in the shop
Nothing here is a promise of a bed, money or housing. Each person chooses which options to use.