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Guide · Renting and leases

Normal Wear and Tear vs. Damage

A friendly, practical guide to the difference between everyday living and damage, so move-out can be fair, calm and clear for everyone.

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Where to start

The short version

Is it normal wear, or is it damage? Normal wear is what happens when people simply live in a home, carefully, over time. Damage is something beyond everyday living.

Usually normal wear: light scuffs, a few small nail holes, carpet worn in walkways, faded paint and blinds, loose handles from years of use.

Usually damage: large holes, pet stains, burns, broken blinds or fixtures, unapproved paint colors or changes, and a home left dirty.

A clear move-in report, with a comment on every item, is what shows the difference. Fair charges reflect the cost to repair, not upgrade, and the age of the item.

Every state handles deposits a little differently, so we'd gently encourage a quick look at your local rules. If you ever have questions, we would love to help.

Four simple rules

  1. 1
    Homes are meant to be lived in

    Light scuffs, small nail holes and carpet that wears in walkways are part of everyday life. They are expected, and that is perfectly okay.

  2. 2
    Time matters

    Paint, carpet and blinds all wear out over the years. The longer someone has lived in a home, the more wear is normal.

  3. 3
    Damage goes beyond living

    Large holes, burns, pet stains, broken fixtures and missing items are beyond everyday living, whether they happened by accident or not.

  4. 4
    The move-in report decides

    A clear move-in report with a comment on every item is what shows what changed. Without it, nobody can say for sure.

Try it

Wear or damage?

Real examples from the guide. Tap your answer for each one. These are usual answers, not rules; the move in report is what shows what changed.

1. A few small nail holes from hanging pictures
2. Pet stains, odors and chewed trim
3. Carpet worn thin in walkways
4. Paint colors changed without permission
5. Faded curtains or blinds from the sun
6. Broken blinds, screens or towel racks

If something gets damaged

  1. Please don’t worry. Accidents happen to everyone, and sharing them early is always the right thing to do.
  2. Take a clear photo, one wide and one close up.
  3. Share it in writing, the same day if you can, with whoever handles repairs.
  4. Ask before you try a fix yourself. A well meant repair with the wrong paint or part can turn a small fix into a bigger one.
  5. Keep a copy of what you sent, and any answer you receive.
  6. If a professional repair is needed, ask to receive a copy of the invoice. Clear records help everyone feel comfortable.

Describe, don’t just rate. “Fist sized hole, hallway, behind the door” is clear and fair. “Damaged wall” can mean almost anything.

A few helpful habits

Try it

For owners: before move out

From the guide’s own checklist. Tick each one as you go. Your ticks stay on this device. These are examples; your home may need others.

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Try it

For owners: when charging for damage

From the guide’s own checklist. Tick each one as you go. Your ticks stay on this device. These are examples; your home may need others.

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The useful life idea

Most things in a home have a useful life. Interior paint often lasts several years, carpet and blinds a bit longer.

Write down the date each item was last replaced or painted: carpet, paint, blinds and appliances. It makes fair charges simple, and it helps you plan updates between tenants.

Test yourself

How much do you remember?

4 quick questions from this guide, with a one line why for each. Totally optional, no sign in, and your answers are never saved.

From The Perfect Series

Go deeper with The Perfect Move-Out Checklist Workbook

Simple, step by step checklists you can write in for moving out: giving notice, cleaning, the pre move out walk, deposits, renewals and more.

Keep the full guide handy

The PDF has everything: everyday habits, what to do when something goes wrong, common myths, helpful resources and plenty of real-world tips. Print it, save it or share it with anyone who could use it.

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This guide shares general information to help you, and is not legal advice. Bunklow does not inspect properties or decide deposits.

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