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No cost and Low Cost Phones and Internet in Utah

How to get a discount on phone or internet in Utah with the Lifeline program, apply through the National Verifier, use library computers, and reach Utah 211 by text or chat.

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Hi friend. A working phone can mean a job call, a doctor's reminder or a safe way to reach help. Here are real ways to cut the cost or get online for free.

Lifeline help line Dial 211

Quick answers

What is Lifeline?

Lifeline is a federal program that lowers the monthly cost of phone, internet or bundled service. The standard benefit is a discount of up to $9.25 a month. You may qualify by income, or by being in a program like SNAP or Medicaid.

Official page: lifelinesupport.org

How do I apply in Utah?

There are two steps. First, find out if you are eligible and apply through the Lifeline site. Then, if approved, pick a participating phone or internet company and contact them to set up service. Offers vary a lot, so compare plans. Federal law limits Lifeline to one benefit per household, except in group homes or when several families share one home.

Official page: commerce.utah.gov/ocs/assistance-programs/telecommunication-assistance

Who can help with my application?

The Lifeline support line is 800 234 9473, open 7 days a week, 9 am to 9 pm Eastern time. You can also email LifelineSupport@usac.org.

Official page: lifelinesupport.org

Is there extra privacy for survivors of abuse?

Yes. Lifeline says it has extra safeguards to protect your information during the application for survivors of domestic violence or human trafficking. See the Survivor Benefit page on the Lifeline site.

Official page: lifelinesupport.org

Where can I get online for free?

Public libraries are a good place. The Salt Lake City Public Library site lets you get a library card online and lists locations and hours, and it has a Print a File or Document page. Utah 211 also lets you chat or text your zip code to 801 845 2211, Monday to Friday, 8:30 am to 4:45 pm. Ask your library what computer rules it has.

Official page: slcpl.org

Your next steps

Tick each one as you go. Your ticks stay on this phone only.

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Check if you get SNAP or Medicaid, which can qualify you.
Apply at lifelinesupport.org.
Pick a participating company and contact them.
Use a library for free computer time and printing.
Save 211 and 988 in your phone.

All done. You are ready, friend.

Bunkly tip: take your time picking a Lifeline company. The plans are very different, and you must contact the company yourself after you are approved.